Deleting a customer's bid

[sunsetfarm]

I have a customer from Portugal who has bid on an item and he said he entered a wrong max bid and can not find a way to delete it.  He said there is no help or contact on his ebay page.  Is there any way that I can help him? 

[nobody*s_perfect]

http://offer.ebay.com/ws/eBayISAPI.dll?CancelBidShow

[tdumonde2014]

https://www.ebay.com/help/buying/bidding/retracting-bid?id=4013

https://www.ebay.com/help/selling/listings/selling-auctions/cancelling-bid?id=4140

[1tuna]

that is exactly where I go to cancel a bid and I do it at least once a month for someone. I sort of feel like telling them it can be done themselves but I do not bother saying anything .A quicks copy and past 2 times and its done for me

I also want to add that right next to this tab is where you can end auction and sell to the high bidder,

I am a frequent user of that for a relisted auction that somene wants.

I am leery of changing my auctions to a buyt it now and tell my customers just bid and I will end it today,if they can not at least bid then they are just talkers