07-10-2021 09:21 AM
I mistakenly deleted all of the items that were listed under "My Ebay Sold". (Dumb move on my part!)
Is there anyway to restore them or view these by some other method. I have some that are still pending payment and need to be shipped but, I dont know how to proceed. HELP!
07-10-2021 09:36 AM
Go to your orders page and open your Archived (Deleted) folder in the left margin and see if they are there.
07-10-2021 09:45 AM - edited 07-10-2021 09:49 AM
Look under myebay listings "ended" all statuses.
07-10-2021 12:22 PM - edited 07-10-2021 12:25 PM
If I've understood your situation correctly, this was discussed during the Weekly Chat a couple of weeks in a row. You'll have to search through the Chat thread to find further posts and/or replies on the topic. From what I could gather, there is no "undelete" option.
Apologies if it's not the same situation the other member is describing.
07-11-2021 08:53 PM
Thanks for the suggestion but, there is no Archived (Deleted folder) under the Orders page 😞
07-11-2021 08:54 PM
Thanks for the suggestion but, the my ebay listings ended all statuses did not show the deleted items.
07-11-2021 09:06 PM
Thanks ms*havisham
I found what was discussed in the community chats related to this topic. Very disappointed to know that Ebay no longer support viewing deleted items or the ability to restore deleted items. We are human and make mistakes. I totally agree with what was posted/discussed on the community chats. Obviously this inability has and will cause hardship for sellers like me and perhaps go against positive ratings for those orders that cannot be fulfill since they cannot be accessed. Computer 101 institutes having the ability to backup and restore. I hope Ebay will understand the value of this option and reconsider supporting restoration of deleted items (at least those appearing under "My Ebay Sold" list.
07-11-2021 09:16 PM - edited 07-11-2021 09:16 PM
On Seller Hub Manage All Orders page there is Archived on the left hand side of the page. When I click it there is all of my old orders that I have archived.
07-11-2021 09:19 PM
The issue was with not being able to restore unsold items not sold items. I don't think there is a way to delete sold items permanently.
07-11-2021 09:24 PM
Have you checked for the deleted ones by looking them up under completed listings?
From April 14th till July 11th, I see you have 162 sold items. It would take about 36 pages to print all of them.
If you need to save any just open and then save to your computer in a Favorites Folder.
07-11-2021 09:26 PM
You can also view the orders details from the actual ebay listing.
10-22-2021 05:46 AM
Me, for one, made notes on the order, in case of future issues with buyer on the order!
And Once the order was delivered, I deleted and cleared my sold page.
Before, when the deleted folder was there: Once the buyer left their feedback, I when to the deleted folder and undeleted and left my feedback for the buyer and deleted again.
The main one that has to leave feedback is the "Buyer", buyer is the one that has to be satisfied when they receive the item/s.
I believe if the Seller leaves feedback when you sell, then if you have a return. There was no use for seller's feedback.
We need that Delete recovery option (UNDELETE)
I wish eBay would listen instead of making the site more complicated, thing that are working should be messed with!
Take care and sty safe everybody (Happy Selleing to all)
08-16-2022 01:08 PM
The only way I found how to see deleted sold orders is by looking for payments on the account section
Greeting from Sri Lanka
08-16-2022 01:10 PM
ZOMBIE topic folks.....
10-25-2023 10:50 AM
Please help all of us as sellers by submitting a request for a deleted folder on the "Unsolicited idea submissions policy" page. I just made a huge mistake like this but with hundreds of unsold items.. out of thousands. eBay used to have a deleted folder years ago and no longer do. If we get multiple complaints submitted by users we can encourage eBay to protect sellers from this unfortunate change. We all make mistakes but this would have been a very repairable matter if they re-add the delete folder. Thanks