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Deleted Sold Items

I mistakenly deleted all of the items that were listed under "My Ebay Sold".  (Dumb move on my part!)

Is there anyway to restore them or view these by some other method.  I have some that are still pending payment and need to be shipped but, I  dont know how to proceed.   HELP!  

Message 1 of 15
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14 REPLIES 14

Re: Deleted Sold Items

Go to your orders page and open your Archived (Deleted) folder in the left margin and see if they are there.

Message 2 of 15
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Re: Deleted Sold Items

Look under myebay  listings "ended" all statuses.


KrazzyKats  •  Volunteer Community Member  •  Buyer/Seller since 1998

Message 3 of 15
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Re: Deleted Sold Items

@want-4-thewanted 

 

If I've understood your situation correctly, this was discussed during the Weekly Chat a couple of weeks in a row. You'll have to search through the Chat thread to find further posts and/or replies on the topic. From what I could gather, there is no "undelete" option.

 

Community Chat June 30 

 

Community Chat July 7 

 

Apologies if it's not the same situation the other member is describing.

 

 

 

 

Message 4 of 15
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Re: Deleted Sold Items

Thanks for the suggestion but, there is no Archived (Deleted folder) under the Orders page 😞  

Message 5 of 15
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Re: Deleted Sold Items

Thanks for the suggestion but, the my ebay listings ended all statuses did not show the deleted items.

want4thewanted_0-1626062036044.png

 

  

Message 6 of 15
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Re: Deleted Sold Items

 Thanks ms*havisham

 
 
 

I found what was discussed in the community chats related to this topic.  Very disappointed to know that Ebay  no longer support viewing deleted items or the ability to restore deleted items.  We are human and make mistakes.  I totally agree with what was posted/discussed on the community chats.  Obviously this inability has and will cause hardship for sellers like me and perhaps go against positive ratings for those orders that cannot be fulfill since they  cannot be accessed.   Computer 101 institutes having the ability to backup and restore.   I hope Ebay will understand the value of this option and reconsider supporting restoration of deleted items (at least those appearing  under "My Ebay Sold" list.

Message 7 of 15
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Re: Deleted Sold Items

On Seller Hub Manage All Orders page there is Archived on the left hand side of the page. When I click it there is all of my old orders that I have archived.

Message 8 of 15
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Re: Deleted Sold Items

The issue was with not being able to restore unsold items not sold items. I don't think there is a way to delete sold items permanently.

Message 9 of 15
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Re: Deleted Sold Items

Have you checked for the deleted ones by looking them up under completed listings?

 

From April 14th till July 11th, I see you have 162 sold items.  It would take about 36 pages to print all of them.

 

If you need to save any just open and then save to your computer in a Favorites Folder.

 

Screenshot 2021-07-11 221852.jpg

 

 

Message 10 of 15
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Re: Deleted Sold Items

You can also view the orders details from the actual ebay listing.

Message 11 of 15
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Re: Deleted Sold Items

Me, for one, made notes on the order, in case of future issues with buyer on the order!

And Once the order was delivered, I deleted and cleared my sold page.

Before, when the deleted folder was there: Once the buyer left their feedback, I when to the deleted folder and undeleted and left my feedback for the buyer and deleted again.

The main one that has to leave feedback is the "Buyer", buyer is the one that has to be satisfied when they receive the item/s.

I believe if the Seller leaves feedback when you sell, then if you have a return. There was no use for seller's feedback.

We need that Delete recovery option (UNDELETE)

I wish eBay would listen instead of making the site more complicated, thing that are working should be messed with!

Take care and sty safe everybody (Happy Selleing to all)

Message 12 of 15
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Re: Deleted Sold Items

The only way I found how to see deleted sold orders is by looking for payments on the account section

Greeting from Sri Lanka

Message 13 of 15
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Re: Deleted Sold Items

ZOMBIE topic folks.....

Message 14 of 15
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Re: Deleted Sold Items

Please help all of us as sellers by submitting a request for a deleted folder on the "Unsolicited idea submissions policy" page. I just made a huge mistake like this but with hundreds of unsold items.. out of thousands. eBay used to have a deleted folder years ago and no longer do. If we get multiple complaints submitted by users we can encourage eBay to protect sellers from this unfortunate change. We all make mistakes but this would have been a very repairable matter if they re-add the delete folder. Thanks

 

Message 15 of 15
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