Customers can’t buy more than 1 item then have to wait 10 days. Anyone help please

[darty1965]

Can anyone help customers saying they can’t purchase more than 1 item every 10 days. No one at eBay today tried ringing them

thanks anne

[sextons-sweet-deals]

Hello

are these customers newly registered?

[nobody*s_perfect]

This is a restriction that can be set up in your site preferences, Apparently the eBay gremlins have turned it on for you. Just go to your site preferences and adjust it.

[find-it-flip-it]

You can change the settings under Buyer Requirements.