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Customer support not calling me back

I need help with a buyer issue and put in request for Customer Support to call be back. The request said it would be 12 minutes, well it has been 2 hours and no reply. I put in a second request and nothing. Anyone else have this problem. 

Message 1 of 5
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Customer support not calling me back

Probably fast to tell us users your problem:

 

Contact customer service by sending a private message on social media.

They may take a few days to get back to you.

https://twitter.com/askebay 
https://www.facebook.com/eBay/ 

Message 2 of 5
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Customer support not calling me back


@donsdetour wrote:

Probably fast to tell us users your problem:

 

Contact customer service by sending a private message on social media.

They may take a few days to get back to you.

https://twitter.com/askebay 
https://www.facebook.com/eBay/ 


Same crossed my mind. OP might could find some help here. 

Message 3 of 5
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Customer support not calling me back

@goldrushfinds 

 

Give us a try.  Do you want to explain your issue here and then we can see if we can help you?  Often times we can.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 4 of 5
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Customer support not calling me back


@goldrushfinds wrote:

 Anyone else have this problem. 


Based on reports I have read on this board over the years, eBay customer support is notorious for not calling back after they promise to. 

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