Customer returns

[sammy22]

Customer wants to return item.I said no returns. She is debating measurements. What do I do

[gwzcomps]

Wait till they open a not as described case. Then either accept the return, or fight it and risk losing your money and your item.

[chapeau-noir]

You can refuse to take the return, but if your buyer files 'not as described' you have to take it back - there's no choice.

When I was no-returns I actually did take returns on a case by case basis.  I would just go ahead and take this one as arguing gets us nowhere.

ETA: @gwzcomps was more succinct - what he said.

Don't let eBay 'step in'.

[dirk12955]

No returns does not equal no refunds.     Not at all.