Customer Support

[1hotrj]

I have tired every means possible I can think of to contact eBay support.  If they don't respond to this, I am leaving eBay after more than a decade of selling and a ton of money in their coffers.  There Customs Support phone number now refers you to options on their web site.  Chat [does not work], Call Back only offers USA and Canada phone options.  I give them a Skype USA forwarding number but they always say  that have tried and failed.  They have said to update my phone number on my personal information which I have done. None of this works.  I don't like to use derogatory words but eBay Support is SXXT.

[divwido]

I hope wherever you go is better.

[fashunu4eeuh]

Hi, customer support does not use the community forum. We are all fellow sellers and buyers. I recommend reaching out to CS thru eBay’s Facebook page or Twitter account. I have heard they are quite responsive there. Good luck in resolving your issue. (Is there anything anyone here can help with?)

[rebell45]

Have you tried social media?  You can contact customer service by sending a private message on social media. You leave a message and an eBay employee will get back to you as soon as possible. To speed things up you can leave your registered account information in the PRIVATE message: Full name, address, phone number, email address, user ID, and a brief explanation of your problem.

https://twitter.com/askebay
https://www.facebook.com/eBay/

Just curious, why are you listing flower seeds in Collectables > Comics category?

[jayjaspersgarage]

Have you tried requesting a call back between 2am and 4 am PST?  That's when I send the request and always get a call back within 60 seconds.