mam98031 • Volunteer Community Member • Buyer/Seller since 1999
@gurlcat wrote:I'm unsure why you have to be so hostile when someone simply asks you a question. I was obviously only talking about the shipping cost itself. A 1.65% fee savings isn't literally nothing I guess, so there's that. As for returns I almost never get them (I checked yesterday and my last one was in June of last year) and I've never had an international return or chargeback, but a friend I was corresponding with had one and the GSP handled it the same way, didn't cost her anything.
I wasn't "hostile". It may have been obvious to you that you were only talking about the shipping costs, but that isn't how you worded the post. What you said was "Not to be contrary (what's hilarious about this thread is that it prompted a pretty long list of decent improvements in the past year), but how does the EIS bring cost down?" Now your next statement was shipping specific "It costs me the same to ship to the EIS hub in Illinois as it did the GSP hub in Kentucky. " But there was no way for me to know that you only wanted to talk about shipping charges.
There have been so many posters that come to the threads complaining about the 1.65% FVF on international shipments. Many would prefer to lose the sale rather than pay that small fee.
Return issue is a huge thing for many sellers, again lots of threads on it. International returns being especially problematic. And who among us like processing a Chargeback, where we are almost guaranteed to lose our money and the product.
I too don't get a lot of returns, but this will be a huge savings to many sellers.
EIS is more expansive than GSP. Ebay is taking the responsibility to make sure that the laws of whatever country we are shipping into are met with both product and packaging. The packaging part is going to become a much larger issue in the near future.
@blurryrobot wrote:The CEO may say otherwise, but Ebay absolutely tries to copy Amazon. Remember "Fulfilled by Ebay?"
(Ebay would probably rather have everyone forget that one.)
You are correct. Previous CEO's have tried that. The current CEO does not. Which I think is good since there are many differences between the two sites. I'm not so sure they are done with the idea about fulfilled by Ebay just yet. Time will tell. But if Ebay does move forward with it, that doesn't mean they are trying to be like Amazon. It means they have decided to give this a try in an effort to grow Ebay.
@snowday2703 wrote:My Husband And I Have Noticed Ever Since Ebay Has Left Paypal And No Longer Charges Any Monthly Fees... And Added The Option To Make An Offer To A Watcher.....SALES HAS PLUNGED
Now We Have More Watchers And NO BUYERS!
We Even Remember When There Was Any Watchers ....The Item Would Sell 2- 5 Days Later..Now
The Ite mb scArecJust Sitting AndcEbay Wants Us To Promote Them....That To Uh s Is cx **bleep**!
The only "monthly fee" Ebay has is if you have a Store.
The Make and offer to a watcher is only a couple years old or so. I don't remember exactly when it started, but what kind of impact could that have had to slow down your sales?
I often sell items that have no watchers.
Promoted listings is a completely different tool. It works great in some categories and not so much in others. If you are considering using this tool, do your research first to see if it is even something that would help you. It doesn't help everyone.
I think it has a lot to do with the sheer volume of sellers in the categories.
@johnson_junk_company wrote:As usual, a lot kooky answers here, which is the biggest problem ebay has....it seems to attract low brow folks. eBay's fee hike was a money grab, like all the other price increases as of late. Nothing has improved on the site, only gotten worse. Fees should NEVER exceed 10%, period. eBay is raking in the cash and it's going straight to shareholders, not being reinvested in the company. If you want want money, buy stock!
WOW Judgmental at best, but certainly you hold yourself in high esteem.
I find it hard to understand why having a difference of opinion has some engage in being rude and insulting to those they disagree with. But it is certainly a popular move the past few years and it is only getting worse.
Speaking for myself only. I live in the USA where I have the right to voice my opinion, no matter what my opinion is on any given subject. It is likely that someone else will have a different viewpoint than I do and I respect that and I respect their right to voice their opinion. More and more people seem to think this is no longer true and they lash out at anyone that has a different opinion or viewpoint. It is not only sad, it is unacceptable.
This is a community full of people from all kinds of walks of life. A very diverse group of people. It is a place that we can discuss various subjects, seek advice and even give advice if we feel we have something to offer.
If only one persons viewpoint was all that was needed then it is highly likely the Community would fall apart and there would be very few that would ever use it, well except those that feel their viewpoint is the only viewpoint.
I'm not sure what would give any of us here the right to try and impose a ceiling on what Ebay can charge it's sellers by way of fees, unless you were a major shareholder of Ebay. Imagine if Ebay decided that sellers were not allowed to earn more than a certain percentage. Do you think that is a good idea too?
@shar_27 wrote:Well, If merchants charge clients more, they should provide better services in return.
Charging higher fees should be accompanied by improved service quality from merchants, rather than cutting corners or delivering subpar results that clients are forced to accept.
I have no problem agreeing with that. I fight for better Customer Service all the time.
With that said, for sellers that ship internationally the new EIS program will not only save the seller's money, it will save them time. This is a good change that Ebay is making here and it will grow to be very important to many sellers as it gets more known and accepted. So this is a recent change that is good.
@shar_27 wrote:Yes, EIS may sound impressive, but it's currently plagued with issues that have caused website interruptions.
This is a classic example of why it's not a good idea to heavily promote and hype a product, only to release an immature version of it that causes issues, and expect consumers to bear the brunt of it.
There are two sides to everything. Some sellers are having great success with it. While yes there have been some issues, which typically get more talk time that the positive thing, but there is more that is good than bad. And yes sometimes I feel as you do that Ebay releases stuff a bit too soon.
