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Counterfeit otterbox - buyer is suing me

eBay claims that the otterbox in box that I sold was a counterfeit...but does not refund my buyer.  ???  A week later I receive an email from a NY law firm saying that eBay gave them my info and that they’re representing the buyer.  I bought this phone on eBay 2 years ago and it didn’t fit my phone.  It took me 3 weeks to sell it for a measly $11.99.  I shipped it and a week after that was told it was a counterfeit...

The email from the law firm offers a link to pay $1000 to cover this suit against me.  
I smell a fish.  

What would you do?  I’ve started by asking my buyer if he’d consulted a lawyer.  eBay has given them my name address and email.  Is there a real contact phone number for eBay any more?  I need to talk to them.  Any one else experience this?
Kathy

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Re: Counterfeit otterbox - buyer is suing me

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Re: Counterfeit otterbox - buyer is suing me

I smell a scam...I'd do a little more investigating.  

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Re: Counterfeit otterbox - buyer is suing me

@wallyworld555 

 

Seems like a lot of work for $11.99?

 

Try reaching out on social media to ebay - send a PM today.

 

https://facebook.com/eBayForBusiness


....... "The Ranger isn't gonna like it Yogi"......... Boo-Boo knew what he was talking about!


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Message 3 of 46
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Re: Counterfeit otterbox - buyer is suing me

I would do nothing. I would not click any links and I would pay nothing.

I would NOT contact the buyer.

 

This smells to high heaven to me too.

 

Maybe try a private message to eBayforBusiness on FB.

 

klhmdg  •  Volunteer Community Mentor
Message 4 of 46
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Re: Counterfeit otterbox - buyer is suing me

Get hold of ebay via this link:

 

https://www.facebook.com/eBayForBusiness/

 

These are credible US cs Agents that work for ebay and can more readily help you with your issue more than the cs that ebay offers overseas.  

 

Many positive posts on these boards in their ability to help.  Let us know how it turns out,ok? Good luck. 

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Re: Counterfeit otterbox - buyer is suing me

I believe Otterbox can claim it's counterfeit and sic a lawyer on you.

I believe if a buyer suspects it's counterfeit he is entitled to a refund but not $1000. You're not entitled to a windfall because you receive an item you believe is not as described.

Has the buyer asked for a refund?

 

Message 6 of 46
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Re: Counterfeit otterbox - buyer is suing me

It's  bull you know what.

Message 7 of 46
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Re: Counterfeit otterbox - buyer is suing me

Not sure what good it would do to contact Ebay?

Have you tried contacting the law firm?

Have a great day.
Message 8 of 46
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Re: Counterfeit otterbox - buyer is suing me

Classic SCAM.

 

That is like the you missed jury duty and have to pay a fine or be arrested, click here to pay.

Been going on for years.

 

Message 9 of 46
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Re: Counterfeit otterbox - buyer is suing me

Just ignore it.

 

Message 10 of 46
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Re: Counterfeit otterbox - buyer is suing me

An email from a law firm?   Legit law firms don't send demand letters via email.  Is there a name on the email.  Do a google search and see if the firm even exists.  If there is a name of a person in the email, search your state's bar ("State Bar of X") to see if whoever it is is a licensed attorney.  

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Re: Counterfeit otterbox - buyer is suing me

See if they have my 5 million $ inheritances from Nigeria..

Message 12 of 46
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Re: Counterfeit otterbox - buyer is suing me

Buyer isn't suing you.

 

No law firm is going to take a case over a $12 item. 

 

Second, if you were being sued you would be served papers in person by a process server, not sent an email.

 

This is just a scam, stop responding to it and they will stop too, people who run scams run hundreds at once and will just switch their focus over to whoever is responding.

 

It also might not even be the original customer, their account might be compromised and they could be doing this to the person's entire purchase history.

Message 13 of 46
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Re: Counterfeit otterbox - buyer is suing me

As far as the OP is concerned the letter went into the junk mailbox and he never saw it 

Message 14 of 46
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Re: Counterfeit otterbox - buyer is suing me

I would ignore it for the moment.  If the alleged law firm represents the buyer and not Otterbox then it should be a matter for small claims court.  At the same time I would hedge my bets and also refund the buyer.

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