02-22-2019 09:02 AM
I am trying to make a counter offer to a buyer who made an offer, but every time I send the offer it says “there is and issue processing your request”. I’ve tried it on both my phone and computer and nothing is working. What should I do?
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02-22-2019 09:54 AM
I signed out/signed back in but I also relisted the item and it worked. Not sure which one did the trick but I was able to send a counter afterwards!
02-22-2019 09:07 AM
Sign out, clear your browser cookies cache and history and try again.
02-22-2019 09:14 AM
In addition to the above, check your interested party's feedback page to be sure eBay hasn't nuked his account. (If so, it will show "Not a Registered User" next to his ID on his feedback page.)
That big-ticket listing of yours may attract scam buyers using throwaway accounts, who will contact as many sellers as possible before eBay catches on and craters the account.
02-22-2019 09:54 AM
I signed out/signed back in but I also relisted the item and it worked. Not sure which one did the trick but I was able to send a counter afterwards!