Contacting ebay in the UK

[3155chrisw]

I have an issue with my ebay account which is not covered in the inadequate ebay help topics. I need to talk to someone but the UK ebay seems to insist you use the automated chat which is useless or ask the community.

Is there anyway I can contact a UK Ebay agent as my problem is unusual.

[lacemaker3]

@3155chrisw 

Right now, you have asked this question on eBay USA. For some reason, users often seem to get redirected here from other eBay websites.

Here's how to contact eBay UK customer service. Make sure you're on www.ebay.co.uk, then click on Help & Contact at the top of the page Here's a direct link:

https://www.ebay.co.uk/help/contact_us?id=4797&st=10&initFrom=ContactUsView

• Scroll down to the bottom of the page (if necessary) and click on Contact Us.
• Choose the topic you need help with.
• At some point, the "Chat with our Automated Assistant" link will appear in the left channel, click on that.
• You may need to type your question in first, but if you don't get helpful replies, type "Agent" to be connected to a live agent.

[3155chrisw]

Thanks for your support !

[klausmaadk]

I have not recieved order 27 12434 30165 and order 24 12452 16302

[lacemaker3]

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@klausmaadk wrote:

I have not recieved order 27 12434 30165 and order 24 12452 16302

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https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042

[kh-stanley1]

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

Thank you for understanding.