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Consolidate multiple bid wins for a customer

I am a seller and I had one customer win multiple bids. How can I consolidate it to one invoice and have just one shipping fee to save my customer money?

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Consolidate multiple bid wins for a customer

It depends.  Sometimes all you need to do is click on one of the items and they get grouped together so you can adjust the S&H and send an invoice.  That's always a nice surprise.

 

Many of my customers can't find the button to request an invoice and I tell them to pay for the whole enchilada and after I ship the combined pile I will manually refund the extra postage.  That's a hassle because you have to manually add the tracking number to all the additional items being added to the one with the original tracking number.

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Consolidate multiple bid wins for a customer

Manually refund is easier; contact the buyer and tell them when they pay, you will refund shipping overage. 

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