Confirm your identity ? What about Business, LLC, Inc. How to proceed?

[conspecmaterials]

We are a INC. business, why is eBay asking us for an SSN and Drivers License?  Why not a W9 and Tax ID instead?  What are the business' supposed to fill out?  Its now giving us a deadline of OCT 19th or they cut off our funds.  We sell WAY more on Amazon and they have never asked for Govt photo ID and SSN.  Just W9, Tax Id, and LL Insurance.  Do any eBay mods or admin view these threads?  Need help ASAP please.

[ckimodog]

@conspecmaterials 

Hi-

The mods here are contracted, they work for Khoros, so they wouldn't be able to give you any answers.  I believe this has come into play because Ebay  and other platforms are issuing w-2's for tax purposes.  I suspect they want an ID to make sure that the person selling is that actual person registered as a seller with Ebay.

Should you have other questions, you can always reach out on social media via FB:

https://www.facebook.com/eBayForBusiness/

I realize this sounds a bit odd contacting a different platform for answers, however there have been numerous posts with their ability to be helpful and perhaps give you the answers you are looking for. 

They are US CS agents, employed by Ebay.  Other CS (Ebay) sources are contracted labor and are located overseas. Most are not helpful at all. 

I would say give it a shot just for the sake of getting the proper info you desire.

Good luck and Happy Selling. 

[deejayjewelers]

Last October, our business was required to provide these same details - SSN and drivers license numbers - for all stakeholders/business directors registered on our Articles of Incorporation, even though we've been registered on eBay for as long as you have, and were enrolled seamlessly in Managed Payments when it launched. Our funds were held from the same day our business info was requested, so consider yourself lucky that you have access to your money. 

You'll need to give them the details they want for persons registered on your LLC. This is requested by eBay's payment processor, not eBay themselves, as part of their government required Anti-Money Laundering program. Banks are required to have this information on file, and it seems they randomly check and update eBay accounts around October each year, probably for an end of year deadline.  

Make sure the name on the driver's license matches the registered name on your eBay account exactly, and in turn, matches your LLC registered business info. If there's a middle initial missing/extra or wrong spelling anywhere, it can cause huge issues. We went through a nightmare with this process, our funds were held for almost 3 months, and of course it happened during a time when we had more sales than any other time of the year! (AH, the good old days when we actually had sales on a regular basis, before eBay screwed with jewelry category) Believe me, you do not want to go down that stressful path. 

I'd recommend giving them what they ask within the timeframe they've requested. It may take time for them to check everything, if they are indeed doing a bulk October check of numerous eBay accounts, so sooner is better than later. If all names on all your documentation matches exactly and it should be a painless process. 

Good luck. Hope this helps!

[kh-vince]

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

Thank you for understanding.