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Completed/sold items search not working?

Got zero results for several items. Is this feature down?

Message 1 of 90
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Completed/sold items search not working?

please let dcsports know that one of their best buyers stopped looking at their auctions tonight because of the inability to filter on their auction page.

 

Try this link:

 

https://www.ebay.com/sch/i.html?_fss=1&_saslop=1&_sasl=dcsports&LH_SpecificSeller=1

 

Message 31 of 90
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Completed/sold items search not working?

No store Categories for saved sellers including my own store. BLANK WHITE strip down left hand side. No wonder views and sales are nonexistent today. I also had a strange occurrence while Using a SELLERS SOLD ITEM template through general Ebay search bar to list a similar item. The Original listing came up with all the Item Specifics but the Listing Title automatically changed to my LAST NEW ITEM LISTED TITLE.  Never seen that happen before. 

Message 32 of 90
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Completed/sold items search not working?


@ekmadonna wrote:

No store Categories for saved sellers including my own store. BLANK WHITE strip down left hand side. No wonder views and sales are nonexistent today. I also had a strange occurrence while Using a SELLERS SOLD ITEM template through general Ebay search bar to list a similar item. The Original listing came up with all the Item Specifics but the Listing Title automatically changed to my LAST NEW ITEM LISTED TITLE.  Never seen that happen before. 


Sounds like another situation for potential lost business with no accountability because of this error. <glitch>

Message 33 of 90
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Completed/sold items search not working?

I am having the same weird error as well on my eBay store too. I have a blank left side bar as well. I am not able to see any completed listings and sold listings on my store and on other saved seller stores as well. It would appear that this issue may be site wide upon my initial observations. I hope that this is a temporary glitch that eBay technicians are working on. I also have noticed that my sales dropped today as well. I have not had any issues making any new listings as of yet. Has anyone had any new developments or answers into fixing this problem?

Message 34 of 90
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Completed/sold items search not working?


@pjcdn2005 wrote:

It is the same on .ca too.


Problem extends to the app, too.

 

Also seeing the problem on the UK site and the AU site.

Message 35 of 90
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Completed/sold items search not working?

Vote early vote often.  You can use the Tell us what you think link at the bottom right of the empty page multiple times, once an hour.

 

Message 36 of 90
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Completed/sold items search not working?

thanks didn't even see that, it'll help but figured it be fixed by now, hope this isn't permanent

Message 37 of 90
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Completed/sold items search not working?

Can't we at least get some input from Ebay as to what the problem is and when it will be fixed?

Message 38 of 90
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Completed/sold items search not working?


@coinslabz26 wrote:

devon@ebay 

 

I am having exactly the same issue. On "seller's other items" shows no search refinements or categories to select. Just white space. We just had our first sale since Friday showing buyers can't navigate. I don't think I have ever had a full weekend of 0 sales. If there is a ticket opened please add me as well. Thank you!


Hey @coinslabz26! I did confirm that there is an issue impacting Store-branded search and is being worked on now.

Devon,
eBay
Message 39 of 90
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Completed/sold items search not working?

Super frustrating. I am seeing the same issue but seems to be only when viewing an individual sellers sold listings. If I search site wide for an item I can see the filters in the sidebar but If I look at a particular sellers items then the filter bar disappears.  

Message 40 of 90
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Completed/sold items search not working?

I can not understand how eBay can roll out an update that causes such an obvious error.  Is there no quality control in their software updates?

 

Some heads should roll.

Message 41 of 90
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Completed/sold items search not working?


@tsme35 wrote:

Please updates us, I have the same problem, I use the sold/completed because I list alot of the same stuff. Saves me time from having to start a over every listing.


This.

 

When you can't even do a sold search on your own items it's beyond ridiculous.

"If a product doesn't sell, raise the price" - Reese Palley
"If it sold FAST, it was priced too low" - also Reese Palley
Message 42 of 90
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Completed/sold items search not working?

I don't WANT to have to use Terapeak to search my own solds.

"If a product doesn't sell, raise the price" - Reese Palley
"If it sold FAST, it was priced too low" - also Reese Palley
Message 43 of 90
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Completed/sold items search not working?

I don't WANT to have to use Terapeak to search my own solds.

 

Bookmark this link until eBay updates or fixes the link or page you would normally use:

 

https://www.ebay.com/sch/i.html?_fss=1&_saslop=1&_sasl=toomuchstuffagain35&LH_SpecificSeller=1

 

Message 44 of 90
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Completed/sold items search not working?

Just posted a similar question before I saw this one. Yep techies changed something again. 

Message 45 of 90
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