eBay

debra4106 · ‎08-01-2021

Hi. Can anyone help?
I sold an item for collection. The buyer has a know he received it, has posted positive feedback but says he didn’t get a qr code and now I can’t say it has been collected.

any ideas please?

thank you.

debra4106 · ‎08-01-2021

Sorry that should say acknowledged not a know

soh.maryl · ‎08-01-2021

Since you're registered in the United Kingdom, you might get more help if you returned there and asked your question.

fashunu4eeuh · ‎08-01-2021

eBay sends the QR code to the buyer once the item sells with a listing set for Local Pick Up. When the buyer picks up the item from the seller, the buyer shows you the QR code, and you scan it then, at pick up.

Below is the link to how Local Pick Up works. You may have to call eBay to see how to verify the delivery if the code was not scanned when the buyer collected the item from you. Did you have him sign a receipt? That may suffice as proof for eBay. Good luck.

https://www.ebay.com/help/selling/posting-items/setting-postage-options/local-pickup?id=4181

EDIT: just saw you are in the UK. This is the USA board. You will need to switch to the UK forum. Sorry!