eBay

kates-of-mequon · ‎02-11-2015

Has anyone seen this new layout for listings? I have a button on my last listing called 'click button to view entire description'.

There is a completely blank screen unless one clicks that button. There is NO description of the item for sale until you click this button and then the description opens in a separate window.

What is this all about - an I in a test group?

thebaglady-2016 · ‎02-15-2015

My whole description of my item fits in the description area that ebay gives us. I haven't been opted into this test as I cannot find any options to click to view descriptions. Is it the ebay description box or the whole blah blah description area that we type that is hidden? Mine are the same. If I have to use more space than that it cannot be listed here because it would never be read.....and then trouble starts. Where is the ebay description block being displayed?

"WE have you "protected"..."

ymeagainlord · ‎02-15-2015

Speaking of which - I know we've looked at some big box sellers, anyone checked to see if our Pacific rim sellers are being hit with hidden descriptions as well?

Crusader Cat is watching

Everyone thinks of changing the world, but no one thinks of changing himself. - L Tolstoy

"You are entitled to your own opinion, you are not however, entitled to your own facts."

ymeagainlord · ‎02-15-2015

As you're using a posting ID we can't show you a screen shot of your own listings

Crusader Cat is watching

Everyone thinks of changing the world, but no one thinks of changing himself. - L Tolstoy

"You are entitled to your own opinion, you are not however, entitled to your own facts."

readabouthorses · ‎02-15-2015

@thebaglady-2016 wrote:
My whole description of my item fits in the description area that ebay gives us. I haven't been opted into this test as I cannot find any options to click to view descriptions. Is it the ebay description box or the whole blah blah description area that we type that is hidden? Mine are the same. If I have to use more space than that it cannot be listed here because it would never be read.....and then trouble starts. Where is the ebay description block being displayed?

What do you mean by ebay description box? Do you mean that box that appears up near the top of the listing for Condition? If so, I didn't think that could be used for anything other than elaborating on the condition of the item. I found this when I did some searching about that box:

We encourage you to use the condition description for all of your notes about your item's condition. (Please don't use the item description for this.)

beatt24 · ‎02-15-2015

wow war and peace may be shorter to read. chrome I can see the full description, but on IE I have to click to see full item description

tunicaslot · ‎02-15-2015

Maybe I'm missing something but when I relisted a few items - the only time I have an item condition box is for used items. If I'm selling new in box - I have no item condition box to put in sizes and dimensions or particulars.

thebaglady-2016 · ‎02-15-2015

Yup, no listing condition box with new items. I only sell pre-owned and my whole description fits right into that condition box that ebay gives us. Like I said, if I need more than that, I won't list it here as I just KNOW there will be problems.

Do the PR sellers sell anything not new? (listed as new but really used, but those don't exist, right?). If you list new you don't get that box, only the description area, the area that ebay will not defend.

I use every single Item Specific and the condition box that follows Item condition: for all of my text. I don't really care if the Item Description shows as it is the same, but I could see where a new item would be naked without it.

If you check out an item on the River though, you will see that the Item Description is pretty distant from the item itself and the price and the shipping. It's buried at the bottom. Does that lend any light here?

"WE have you "protected"..."

readabouthorses · ‎02-15-2015

@tunicaslot wrote:
Maybe I'm missing something but when I relisted a few items - the only time I have an item condition box is for used items. If I'm selling new in box - I have no item condition box to put in sizes and dimensions or particulars.

I believe that is correct. The Item Condition Field box only shows up for used items.

thebaglady-2016 · ‎02-15-2015

Under the Condition box is a "Seller's Notes" section, that I use for my entire description.

"WE have you "protected"..."

ymeagainlord · ‎02-15-2015

And then there was the time the item condition box vanished and seller's were left with description that didn't mention condition.....remember that 'glitch'?

Crusader Cat is watching

Everyone thinks of changing the world, but no one thinks of changing himself. - L Tolstoy

"You are entitled to your own opinion, you are not however, entitled to your own facts."

readabouthorses · ‎02-15-2015

@thebaglady-2016 wrote:
Under the Condition box is a "Seller's Notes" section, that I use for my entire description.

Those seller's notes are only supposed to be clarifications of the item condition. At one time I remember it being discussed that putting something else in that box would be a policy violation but I don't think they ever followed through with it.

ymeagainlord · ‎02-15-2015

Someone reported their "seller's notes" also vanished along with their description.

Can't say as I don't use it.

Crusader Cat is watching

Everyone thinks of changing the world, but no one thinks of changing himself. - L Tolstoy

"You are entitled to your own opinion, you are not however, entitled to your own facts."

thebaglady-2016 · ‎02-15-2015

Well that is scarey.... if they disappear. I usually describe in more detail the item's condition there and anything else that will fit. This will be interesting to see. Spring Update should be coming any day now and this will be the knife.

"WE have you "protected"..."

readabouthorses · ‎02-15-2015

I did find this from the seller update that announced that condition box:

The item condition notes field is meant to contain information related to the condition of the item such as the location of any imperfections or how many times the item was used. Information related to shipping, price, promotions, branding or other unrelated information is not allowed and will be blocked.