05-24-2017 08:43 AM
I went to manage my store section, clicked edit store, changed the logo, banner, title etc. I also edited the feedback profile. Despite this my old logo still shows on individual listings and old store name. How do you change this?
05-24-2017 03:08 PM
@halloween-skeletons Go to this link then click on LISTING FRAME:
http://my.ebay.com/ws/eBayISAPI.dll?MyeBay&CurrentPage=MyeBayManageStore
Try removing the options, save, then add the options back, save, and see what happens.
05-29-2017 04:39 AM
That didn't work and Ebay has not contacted since with a solution.
05-29-2017 04:58 AM
@halloween-skeletons I googled it for you and found a thread on this board with a few solutions. Hope this works for you!
It's a very annoying glitch with the new store layouts. If you're available you should bring it up during Chat on Wednesday.
05-29-2017 05:02 AM
They're so many glitches. I was wondering if I should revert to the old store, make changes and revert back. I asked Ebay but they couldn't advise. I can't get the old picture to disappear but my UPC's disappear all the time.
05-29-2017 05:05 AM
I know it's incredibly frustrating.
According to that link I provided, reverting to the old store is one way to fix it. Just keep in mind that when you switch back and forth you'll have to re-do some of the settings for the new store layout - yet another pain. At least it will fix the issue of the old logo/name on the listings.