eBay

johnsonsales-wisconsin · ‎03-16-2019

In the past, I have had listings duplicated - both current and sold If I accidentally try to post a duplicate listing, I will get an error message so I'm quite certain it is not my doing. And of course, I don't relist from my "sold" listing. In spite of it being an eBay glitch, which has affected others as well, I got the defects when a sold item sold again.

Well, it appears this is happening again. In the last few days, I have found 2 duplicate listings. With almost 1,000 items listed, it is going to be a struggle to discover if there are more.

Just want to give other sellers a heads up to look for this in their listings and also wondering if someone can come up with a fast and accurate method to check all listings for duplicates.

pocomocomputing · ‎03-16-2019

eBay member @shipscript wrote many free tools for sellers over the years. One of them is a duplicate listing scanner.

http://www.isdntek.com/ebaytools/DuplicateListings.htm

I ran the tool on your id and you have two listings that appear to be duplicates.

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pocomocomputing · ‎03-16-2019

eBay member @shipscript wrote many free tools for sellers over the years. One of them is a duplicate listing scanner.

http://www.isdntek.com/ebaytools/DuplicateListings.htm

I ran the tool on your id and you have two listings that appear to be duplicates.

johnsonsales-wisconsin · ‎03-16-2019

THANK YOU!!! Yes, I ran it and came up with one. I think I had just discovered and deleted one a while ago. Appreciate your prompt response to my post. Relief to know the listings are cleaned up.

itscalledapostingid · ‎03-16-2019

Here what is probably happening:

An ongoing Ebay glitch makes items that have already been re-listed pop up in the unsold list. This happens all the time and has been going in for a couple years. It could be minutes, hours or weeks after you re-listed the item!

Then the user re-lists the item and Ebay fails to warn about the duplicate. (another nice glitch.)

That's what is actually happening. Now you know. Users always claim Ebay is re-listing but they do not re-list. If Ebay was re-listing or " duplicating" someone would have been able to document that by now and no one ever has.

thevintagesilvershop · ‎03-17-2019

^^ This!

I keep my unsold and sold list cleared. After I ship, I delete the item from solds. After I re-list, I delete the item from unsolds. If you use bulk re-list at any time, you are at risk of having this happen to you if you don’t keep your sold and unsold lists clear. Mine are always empty.

23 year Ebay seller. Never had this problem occur.

itscalledapostingid · ‎03-17-2019

^^ Very happy to hear this never happened to you. Listings will randomly reappear after they have been deleted from the list (even if they are manually deleted.) That is the real problem. I want to make that clear so it may save others some trouble.

thevintagesilvershop · ‎03-17-2019

@itscalledapostingid wrote:
^^ Very happy to hear this never happened to you. Listings will randomly reappear after they have been deleted from the list (even if they are manually deleted.) That is the real problem. I want to make that clear so it may save others some trouble.

I manually delete everything. NOTHING is left in re-list or sold if I am done with those items. I do not rely on Ebay to auto delete them after 60 days. If you are not manually deleting EVERYTHING from unsold or sold, you risk having a duplicate re-listed.

Do you check your newly listed every day to make sure nothing "duplicate" has appeared that you didn't re-list? Do you know if the item #s are changing or if they are the same? Are these MQ listings or OOAK? Are they GTC or do you end and re-list them periodically? All that data would help Ebay help you to problem solve this. Through their database, Ebay should be able to tell exactly when that item got re-listed and how and by whom. If I had these things cropping up, I would be on Ebay daily to get someone to help me. And I'd have all the data they need to help me figure out what is happening.

It's extremely easy to accidentally re-list a sold item yourself. For example. You have a 30 day listing. It ends. It's in your unsold section. You re-list it but don't delete it. The newly re-listed item sells. You go through in 60 days and bulk re-list your unsolds which picks up the item you have subsequently re-listed and sold because you didn't delete it. Now it's active again. Easy to do.

It would really be a benefit sellers if Ebay would take a few of these cases, track down the transactions in their database, and determine how these sold items are getting re-listed. I do not understand why they don't take the time to do this, except that they probably think it's a tiny amount of sellers this happens to and Ebay probably thinks the sellers have done it themselves, which can happen. Especially if you don't keep up with your unsold and sold views and delete items from them as they are sold or re-listed.

thevintagesilvershop · ‎03-17-2019

Another way you can easily re-list something yourself is if you go to your "Sold and Not Relisted" but do a Sell Similar to "freshen" the listing. If you do NOT go back to "Sold and Not Relisted" and manually delete that item, it stays out there. You come along 30 or 60 days later to do a bulk re-list and you pick up that old item which may still be active or may have sold in the mean time.

I highly recommend you manually delete all your sold and unsold listings. It's the safest way to keep duplicates away whether it's Ebay duplicating them or you, yourself.

itscalledapostingid · ‎03-17-2019

Not sure why you are quoting me and asking questions. I don't need any help. I simply offered the OP some relevant information that could be helpful for others. I have never re-listed an item in error but am aware that items do reappear in the unsold list (after being deleted automatically by re-list and when manually deleted.)

I know that because I always keep my unsold list clear.

thevintagesilvershop · ‎03-17-2019

Sorry, crazy, those responses should have gone to the OP.

johnsonsales-wisconsin · ‎03-19-2019

Semantics! Okay, eBay's glitches cause items to be relisted or duplicated. Is that better?

johnsonsales-wisconsin · ‎03-19-2019

I absolutely keep my sold and unsold lists clear and have had an ongoing problem for some time.

johnsonsales-wisconsin · ‎03-19-2019

After going on 19 years selling, I kinda figured that out. eBay might be more inclined to determine how these sold items are getting relisted if sellers didn't deny there is an issue if it has not happened to them or try to put a problem back on the seller. I have approached eBay about this more than once and just got "dismissed." And in fact, they refused to remove a defect when a sold item was purchased and I had to do an "out of stock" cancelation.