06-12-2019 03:18 PM
I am scheduling listings to begin tomorrow night and needed to change a few things, but when I click on the item, it takes me to an "Error, this item not found" page. Is anyone else having this issue? How can I make sure my listings look good and fix a few errors prior to them going live if I can't even preview them? Someone please help!
06-12-2019 03:30 PM
I spoke to eBay about this and they have simply changed this feature without telling sellers. You can no longer view a scheduled listing till it goes live. So you can't check how it looks till it is active. Not ideal but we are stuck with it.
06-13-2019 06:14 AM - edited 06-13-2019 06:15 AM
This is what I was told yesterday by an eBay rep on the "eBay For Business" Facebook page: "It doesn't look like our technical team has found a fix for that yet but I do see several reports," and, "We are seeing multiple reports and that always helps but we can't provide an estimate but we'll get that corrected as soon as possible."
06-13-2019 08:03 AM
@duncanvr wrote:I spoke to eBay about this and they have simply changed this feature without telling sellers. You can no longer view a scheduled listing till it goes live. So you can't check how it looks till it is active. Not ideal but we are stuck with it.
You were misinformed. I sent your post to eBay for Business, asking them which was accurate - what I was told yesterday, or what you wrote. This is a rep's response: "We work closely with the tech team and I personally was the one who filed this ticket for scheduled listings, so I can confirm that this is a tech issue that's being investigated for the cause and a fix."
06-13-2019 01:21 PM