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Cannot get help from ebay

I have 2 items that I have listed but when I look at my listings on my profile it says I do not have any items for sale. I even had a friend log in on her account and she cannot find my items anywhere. I have tried calling eBay but the number I used didn't work. I then tried to chat with someone and said that the chat wasn't working either. I just don't know what to do. 

Message 1 of 24
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23 REPLIES 23

Re: Cannot get help from ebay

@momcn_7728 

 

https://www.ebay.com/itm/334025359697?hash=item3670f1936e:g:ZMQAAOSw00Vf14Y3 

~Pika~
People in life that are the happiest don't have the most,, they make the most of what they have...

Message 16 of 24
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Re: Cannot get help from ebay

I can't read the other item number to save my life LOL

But if you replace the item# in the link, you can get to your other listing..

 

It looks like it's just taking a long time to finalize in the catalog and your account because the listings are there.. 

~Pika~
People in life that are the happiest don't have the most,, they make the most of what they have...

Message 17 of 24
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Re: Cannot get help from ebay

I think now we're on to the real reason people's sales are so bad.  Glitches like this.  OP can't even see her own listing, what's to say that half the country can't see mine?

Message 18 of 24
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Re: Cannot get help from ebay

here they are

 

334026690430

 

334025359697

Message 19 of 24
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Re: Cannot get help from ebay

That sounds good. Thank you all for your help.

Message 20 of 24
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Re: Cannot get help from ebay

As said, it's probably an issue with indexing or possibly even replicating to other servers.

 

If you don't see it tomorrow morning. It might help to change something in the listing such as the title or description maybe to help nudge it. Can always change it back right after.

Message 21 of 24
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Re: Cannot get help from ebay

Listings are now showing; you're good to go. 

Message 22 of 24
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Re: Cannot get help from ebay

They're showing now! Thank you all so much for your help! " 🙂

Message 23 of 24
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Re: Cannot get help from ebay


@mtgraves7984 wrote:

Listings can take up to 24 hours to index... maybe that's it.


This is the answer. Listings generally take longer to index with new sellers.

 

Even with established accounts, I've noticed that it's taking much longer (hours instead of minutes)  to index over the past few months.

Message 24 of 24
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