Why is it that we, sellers, have to list the reason we want to cancel an order, i.e. damaged or out of stock, but a customer can send over a cancellation request with no reason at all?
Ebay just continues to baffle me with how it just does not want a level playing field.
I have literally had customers place an order, cancel it, no reason given, then place the same order on same thing, then cancel again, then place a third time, never a reason given. In this example, I reached out and asked what was going on and the buyer said they entered the wrong address the first time, the wrong credit card was used the second time, etc.
But, since ebay has the dont ask dont tell policy going on, we the sellers get no info, just cancellation after cancellation.
Just frustrating.
