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Canceled Order and Payment

Hi everyone, 

 

First time on this board and was hoping for some advice and/or info...

 

Can the winning bidder pay for an item after that winning bidder's order was canceled?

 

Thanks in advance for your time and help.

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Message 1 of 23
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22 REPLIES 22

Canceled Order and Payment

 I don't believe you all are following what I am saying....

 

He (the buyer) made payment on an order that was already canceled.

 

How is that possible?

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Message 16 of 23
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Canceled Order and Payment

The ORIGINAL canceled order.

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Message 17 of 23
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Canceled Order and Payment


@jpgharv29 wrote:

 I don't believe you all are following what I am saying....

 

He (the buyer) made payment on an order that was already canceled.

 

How is that possible?


I am following your dilemma, and if your cancellation was completed, I would think that payment couldn't have been made.  Maybe sending the addional invoice caused the problem. 

 

I merely responded to the other poster (and your earlier post) claiming that the ebay address must match the ship to address since that is incorrect.

Message 18 of 23
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Canceled Order and Payment

Exactly!

 

He made payment to an order that didn't exist anymore, how is that possible?

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Message 19 of 23
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Canceled Order and Payment

So, after this payment came through (on the original non-existing order) I ended the re-listing and shipped the item to the original U.S.A address given by both eBay and PayPal.

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Message 20 of 23
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Canceled Order and Payment

The biggest question that wasn't asked, are you sure he made the payment?

 

Was the payment actually in PayPal or did you just get an email showing he made payment through paypal?

Message 21 of 23
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Canceled Order and Payment

I assume I need to contact eBay so they can get their fvf back form the sale. 

 

Sorry, this is so confusing to me and has never happened before in all the years I've been selling here.

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Message 22 of 23
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Canceled Order and Payment

No, the payment is/was in my PayPal account and I transferred the funds already to my bank. 

 

It even allowed me to print the shipping receipt under the original canceled order.

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Message 23 of 23
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