I hear ya. There's definitely a gaping loophole in the return process that scammers are able to exploit, like I don't understand why buyers are allowed to upload any tracking# for a return. Buyer receives your expensive item, requests return, orders a box of pencil erasers from Amazon for $2 and uploads that tracking# to ebay.
I also don't understand why eBay continues to allow returns to originate (be shipped from) a completely different state than the package was delivered in. The current scammer I'm dealing with, I shipped the package to an address in Delaware. A few days later, the "return" is being shipped from the other side of the country in California. Total nonsense that this doesn't invalidate the return, or even raise an eyebrow with eBay.
Ultimately, sellers are on the losing side of this, because the energy and time required for a seller to fight a fraudulent return is exponentially higher than the few mouseclicks it takes for a scammer to get an item for free. Seller has to make multiple phonecalls to eBay - hours and hours of telling the same story over and over to different CSR's with different levels of training and inconsistent understanding of eBay policies - multiple emails, followups, photographs, video, documentation, police reports, on and on and on.
Jaded sellers will tell you "suck it up, dealing with fraud just comes with the territory, if you don't like it then GTFO". To an extent they're right, and I'd be fine with that, but my problem is how 1-click easy eBay continues to make the common scams that continue to fester.
