Can't speak with an agent on Ebay...What is going on?

[katherineshopechest]

I cannot get through the chat assistant in order to speak with an Ebay agent.  What is going on??? Can we not speak with a person anymore?

[dryophelia]

@arkan_1747 

It seems like you may have opened the wrong type of case. 
It should have been an item not as described case. 

This thread may be locked due to its age. Please start a new thread if you want to continue the dialog 

[kh-taylarie]

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.