eBay

this*old*attic · ‎09-20-2019

Any ideas, oh wise ones?

I've been trying to issue a stinking refund of a measly $45 for 2 blankety blank days!

Ebay says there's an error and refers me to go directly to the Paypal transaction. Paypal then says there's an error. I've tried adding 2 different bank accounts to both companies, instead of relying on debit cards... that gives an error, too.

I've tried depositing/cashing a check to Paypal using the phone app so I can refund from the balance - error again.

I am pretty much literally in tears, and today is the deadline Ebay gave me to issue the refund.

Called Paypal, and the gal was helpful but cannot override all the errors from the Paypal site.

Now I'm on the phone with Ebay, she's trying........

equid0x · ‎09-22-2019

@mam98031 wrote:
As an aside and totally unrelated to your thread but I think its hillarious that people on these boards keep arguing with me telling me the two companies aren't linked when stuff like this shows that's obviously the case since neither institution can process your refund transaction at the exact same time. Make you think, hmm?

They are under contract with each other. It isn't that hard to understand. Before Ebay even bought PP, things were the same. It didn't change after Ebay bought PP. And it didn't change after Ebay took PP public. Paypal has always been a separate company from Ebay, before, during and after they purchased the company.

But you are right, they are connected. They are connected by a contract.

Two sides of the same coin.

mam98031 · ‎09-22-2019

@equid0x wrote:
@mam98031 wrote:
As an aside and totally unrelated to your thread but I think its hillarious that people on these boards keep arguing with me telling me the two companies aren't linked when stuff like this shows that's obviously the case since neither institution can process your refund transaction at the exact same time. Make you think, hmm?

They are under contract with each other. It isn't that hard to understand. Before Ebay even bought PP, things were the same. It didn't change after Ebay bought PP. And it didn't change after Ebay took PP public. Paypal has always been a separate company from Ebay, before, during and after they purchased the company.

But you are right, they are connected. They are connected by a contract.
Two sides of the same coin.

I understand to you it seems that way, but legally it is not. They are and always have been two separate companies.

mam98031 • Volunteer Community Member • Buyer/Seller since 1999