Okay in just one week I have had a buyer scam me and one returning product which is a authentic versace perfume new in box.
First will share my experience with buyer who scammed me and being new seller worrying about my reputation I fell for it. This buyer purchased a table water fountain for $35, after I assigned tracking number where buyer could see the item was in transit they contasct me saying item being sent to wrong address that they moved and eBay did not update their address as per their request. I replied that I only send orders to their PayPal address, he proceded to say that address is incorrect. So I believed this and sent another one to new address provided to me through eBay contact, sent tracking number. I checked the first tracking number assigned to package sent to address on buyers PayPal account, was delivered. The second shipment to new address caiming it he moved, the buyer called UPS and had that address changed to the shipping address on his PayPal and eBay account; the first one I shipped too. So the buyer suckered me into this being new seller with less than 100 Feedback! By way have over 100 sales successful and only 23 buyers left feedback (sad). Has anyone else had this happen to them? I reported the buyer to eBay, from a day reading fourums look like will not be addressed. This buyer has feedback, but its been longer than six months sense they made a purchase.
The second buyer order versace perfume for women, brand new authentic and sealed in box. The return policy says returns are accepted within 30 days of purchase date, all returns must be returned in original condition in this case new sealed in box not open. Instead of contacting me, they go directly through eBay open a return and PayPal took the money back putting my account in negative by forty two dollars. PayPal is holding over $500 until buyers receive their products and says hold for up to 21 days. Which I don't mind this, as I send orders out and make sure tracking number assigned to eBay and PayPal. My concern is eBay and PayPal allowing this buyer to file for a return with a message that the bottle of perfume was opened and used, does not smell like her old bottle or looks like so she sending it back. How is this acceptable, might as well say buyer gets money back and the heck with seller return policy. By this happening, have pulled all fragrance off my eBay listings and will only sell in person as I cannot afford this happening all the time with stock. Even if its below 100 bucks most of my sales, but it still adds up. This product is no longer new, so I can't resell and is considered used. I checked this buyers feedback again she had positive feedback but havn't bought anything in over a year.
Like I read from so many other discussion, guess I can count these two as loss. eBay needs to do something about the buyers scamming, can only imagine the sellers lost of higher expensive items and eBay allowing it to happen.
