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Buyers from overseas

jeri-591
Pathfinder

My question is related to international buyers.

1) How safe is to sell to buyers with freight forwarders?

2) What is the return/refund policy rule by eBay?

 

Message 1 of 7
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6 REPLIES 6

Buyers from overseas

1) I've never had any problem using freight forwarders. Others have.

2) The Money Back Guarantee. Read through it.

Message 2 of 7
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Buyers from overseas

It is as safe as any ebay transaction.    about 50/50.

Message 3 of 7
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Buyers from overseas

The only real difference is the buyer loses their money back guarantee when they use a freight forwarder.

You would need to get them to admit that they did this though.

I had one a few months back. When I asked the buyer if they had the package forwarded to another address, they said yes. That's all I needed and eBay closed the case in my favor.

Most problems that arise, are due to the freight forwarder, but it's easier for them to blame you.

I delivered to the requested address and that's the end of it for me.

I have quite a few buyers that use freight forwarders and have only had 1 problem in the last year and eBay covered me for it.

Message 4 of 7
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Buyers from overseas

Are you selling "high value" items (computers, cellphones, jewelry, gold) that would attract scammers?   If not, you are probably safe.   I have been selling for 10 years and never had problem with freight forwarder shipments.

Message 5 of 7
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Buyers from overseas

Also, if the buyer wants to return for a refund, you only have to provide a return label to the address you shipped it to. It's up to the buyer to get it back to the freight forwarder.

Message 6 of 7
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Buyers from overseas

Its a roll of the dice like the other poster stated 50/50

Do be careful,some have had major headaches with out of country sales

Message 7 of 7
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