cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Buyers Feedback

What’s the fastest way to ask for feedback from past buyers that have not commented on their purchase from me?

Message 1 of 25
latest reply
24 REPLIES 24

Re: Buyers Feedback

When I get emails from AMZN asking me how the delivery went or to rate an item, I typically ignore them.  Buyers who give feedback give feedback, those who dont dont.  One of the mysteries of life.

Message 16 of 25
latest reply

Re: Buyers Feedback


@thebricktank wrote:

When I get emails from AMZN asking me how the delivery went or to rate an item, I typically ignore them.  Buyers who give feedback give feedback, those who dont dont.  One of the mysteries of life.


I have only received 1 feedback on AMZ from the last several hundred sales. It is not a thing over there anymore unless a buyer really gets pizzzzed off, then you might get a feedback. 

Posting ID
Message 17 of 25
latest reply

Re: Buyers Feedback

@connied506 

Asking or soliciting feedback is a violation.  Feedback is not mandatory for a buyer or seller.  If you get some great!...If you don't, then you don't. 

 

Happy Selling!

Message 18 of 25
latest reply

Re: Buyers Feedback

Just to clarify:  Are you saying that you never leave FB when you make a purchase?

 

Message 19 of 25
latest reply

Re: Buyers Feedback

Never, ever, ever, ask for feedback. 

Wherever you go, there you are. Please remember, when you are asked if you are a god, you say yes.
Message 20 of 25
latest reply

Re: Buyers Feedback

I think everyone just about covered it.    😉

Highway Patrol - Junior Brown
Message 21 of 25
latest reply

Re: Buyers Feedback

Don't do it - eBay sends a friendly reminder to  buyer - that is enough - one reminder is enough, and another one is nuisance - personally  dislike nuisance emails get enough to delete twice each day.

 

When I sold on eBay -  would always send the buyer a positive FB at the time of payment, even if they were late in paying -  sold  1665 items on eBay received FB on 64.5%  of the items shipped within 1 day or sooner even orders paid for on late Friday or Sat - maybe dumb luck  but  like to think I was customer first type seller - learned the benefits of that in a 4 decade real "face to face selling career".

"I have the right to remain silent but I didn't have the ability." Ron White, Fritch, Texas
"Stay away from negative people, they have a problem for every solution." A. Einstein
"The Devil made me do it!" - Flip Wilson
"If the band can only play loud - they ain't no good - peps too!" J.R. Johnson
Message 22 of 25
latest reply

Re: Buyers Feedback

Leaving Feedback is a  voluntary thing.  As a seller, I make every effort to do so for my customers. But I must admit the attitudes of a distinct minority of sellers are a problem. Long ago, after I received my purchase, the seller leaned on me for Feedback. I responded that I would be pleased to leave it - once it had been left for me. Not an unreasonable request I thought. The seller disagreed.  OK...no problem mate. This was my policy after leaving a number of feedbacks for sellers without any reciprocation on their part.

Message 23 of 25
latest reply

Re: Buyers Feedback

I know it is hard when you are starting out to build up that feedback score.  It can be very frustrating since so few buyer leave feedback anymore.  

 

You've chosen a good path.  The other posters are correct.  It is simply not a good idea to ask buyers for Feedback.  Not in your listing or via an email.

 

Something you might try if you can, is don't leave feedback for the buyer until tracking shows the item has been received.  Maybe the day after they receive it post their feedback then.  That might be a gentle reminder for them to leave FB for you.

 

I hope it helps.  Good luck !!!

 

 


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 24 of 25
latest reply

Re: Buyers Feedback

No news is good news. Leave it alone. 

Message 25 of 25
latest reply