10-04-2023 07:45 AM
What’s the fastest way to ask for feedback from past buyers that have not commented on their purchase from me?
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10-06-2023 03:27 PM
When I get emails from AMZN asking me how the delivery went or to rate an item, I typically ignore them. Buyers who give feedback give feedback, those who dont dont. One of the mysteries of life.
10-06-2023 03:29 PM
@thebricktank wrote:When I get emails from AMZN asking me how the delivery went or to rate an item, I typically ignore them. Buyers who give feedback give feedback, those who dont dont. One of the mysteries of life.
I have only received 1 feedback on AMZ from the last several hundred sales. It is not a thing over there anymore unless a buyer really gets pizzzzed off, then you might get a feedback.
10-06-2023 03:47 PM
Asking or soliciting feedback is a violation. Feedback is not mandatory for a buyer or seller. If you get some great!...If you don't, then you don't.
Happy Selling!
10-06-2023 04:10 PM
Just to clarify: Are you saying that you never leave FB when you make a purchase?
10-06-2023 05:50 PM
Never, ever, ever, ask for feedback.
10-06-2023 06:09 PM
I think everyone just about covered it. 😉
10-07-2023 03:58 AM
Don't do it - eBay sends a friendly reminder to buyer - that is enough - one reminder is enough, and another one is nuisance - personally dislike nuisance emails get enough to delete twice each day.
When I sold on eBay - would always send the buyer a positive FB at the time of payment, even if they were late in paying - sold 1665 items on eBay received FB on 64.5% of the items shipped within 1 day or sooner even orders paid for on late Friday or Sat - maybe dumb luck but like to think I was customer first type seller - learned the benefits of that in a 4 decade real "face to face selling career".
10-07-2023 09:49 PM
Leaving Feedback is a voluntary thing. As a seller, I make every effort to do so for my customers. But I must admit the attitudes of a distinct minority of sellers are a problem. Long ago, after I received my purchase, the seller leaned on me for Feedback. I responded that I would be pleased to leave it - once it had been left for me. Not an unreasonable request I thought. The seller disagreed. OK...no problem mate. This was my policy after leaving a number of feedbacks for sellers without any reciprocation on their part.
10-07-2023 11:48 PM
I know it is hard when you are starting out to build up that feedback score. It can be very frustrating since so few buyer leave feedback anymore.
You've chosen a good path. The other posters are correct. It is simply not a good idea to ask buyers for Feedback. Not in your listing or via an email.
Something you might try if you can, is don't leave feedback for the buyer until tracking shows the item has been received. Maybe the day after they receive it post their feedback then. That might be a gentle reminder for them to leave FB for you.
I hope it helps. Good luck !!!
10-08-2023 12:57 AM