@davus-bntazm wrote:I just called eBay CS and they claimed that they can't do anything until a week has passed or some other **bleep** like that. I honestly am thinking that eBay's policys are just empty lies and are there to act as fake assurance for sellers, and loopholes for buyers to exploit. I even told them how the buyer had the item reshipped via a forwarding service and they still said they cant do anything. Useless people...
Disclaimer: I've only had maybe 3? returns total in my 13 years selling here as a 99% no-returns seller - the last was a totally legit 30day return 2 years ago, and the one prior to that was a contentious SNAD 4 years ago (on a piece of electronics of course - similar to your case). I lurk (and sometimes post) here to stay on top of things just in case.
What you describe above sounds like one of the typical outcomes of a call to eBay CS, especially this year.
Also, I told the buyer to send me pictures of the CPU and he claimed that he sent 3, but I don't see them at all in the chat history. Is this normal, or is he lying?
There have been reports of problem with photos in eBay messaging in these forums (along with a slew of other issues), so he very well could be telling the truth.
I haven't seen you post anything here so far to lead me to believe your buyer is a scammer (yet). Keep in mind that different people have widely differing views of reality, and some of what's happening here could be a result of communication/understanding issues (and maybe eBay messaging tech issues). Maybe he is just clueless, or a typical modern entitled consumer ("I buy things. No likey. Seller is at fault. Buyer is always right. Costco took back stuff after I used it for 3 years so that makes it the rule."). I dunno. I still think maybe he was guessing at a fix for a failed/failing system and chose the CPU as the easiest first thing to swap out.
Saw your other thread indicating that the reship was actually a pickup from the reshipper in NY. I have no idea how eBay or PayPal would view that, but it throws a monkey wrench in your possible "reshipping voids MBG" defense.
I can see a Canada/US border reshipping outfit might offer a pickup service for Canadians, as a lot of Canadians do cross the border for pickup and shopping (mother's side of family are Touque wearing hosers in Canuckistan 🙂
IANAL, but in my view, that scenario does NOT constitute reshipping. It's really no different that a buyer having an item shipped to his brother's house and picking it up when he goes to visit him on Sat evening, or having a PO Box at Mail Boxes etc or another place of that type.
I think the reshipping exclusion in eBay policy might have been included to minimize complexity in disputes - classic reshipping involves multiple carriers, multiple physical handling steps for the package where loss or damage might occur, time delays, and just more fingers in the pie and "no it's their fault" potential. Particularly true when an item, is reshipped internationally.
Let's hope this works out for you. I'm afraid you may end up getting the CPU back, will have to refund, and will be out the original and return shipping ($7 maybe?). If that happens, hopefully you get back the CPU you shipped, will find out it is functional and that the buyer didn't fry it (good thing about the LGA775s is no pins or other things to damage :-), can relist it again, and sell it to a more typical, no-problems buyer.
