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Buyer trying to return item with no return policy after 28 days.

Hello community 

 

So long story short, a buyer bought a laptop with no return policy. The second  I email him to check in and learn if the item was received intact. He’s answer was positive and the item was in good working order. After 26 days , he opens a return and states that the item today became faulty and he wants a refund. I try to explain to him that the eBay guarantee is if you received it faulty, different than the listing, and if  he didn’t receive it at all, but he accuses me that I don’t honor the eBays policy. I talked with customer service and here is the crazy part. eBay encourages  me to accept the return and refund the buyer so the buyer can have great buying experience. Excuse me, they violating their own policies?

Message 1 of 48
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47 REPLIES 47

Buyer trying to return item with no return policy after 28 days.

Basically I include his user is to help you a bit and give hers up and be careful. You never know. Now I know better. Buyers who don’t leave feedback after after 5-10 days there are up to something( my opinion).
Message 46 of 48
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Buyer trying to return item with no return policy after 28 days.

Long ago, buyers were allowed to leave less than glowing

feedback for sellers.

And more than few rightfully deserved it.

 

 

 

Message 47 of 48
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Buyer trying to return item with no return policy after 28 days.

Please disregard #47

Long ago, sellers were allowed to leave less than glowing
feedback for buyers.
And more than few rightfully deserved it.
Message 48 of 48
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