Buyer says do not deliver until 12/5 in PP note how does this work with my G.shipping times?

[moms**art**window**]

the buyer paid,last time i did this got a defect my sales came to a halt,eBay said they'd remove it and never did,anyone have any ideas?anything to avoid call CSR's i almost always have a headache afterwards

[southern*sweet*tea]

See if you can get them to send that in an EBAY message. Ebay can't see messages left in Paypal - it won't help you there. (You can go into your Paypal settings and turn OFF the message to seller area.)

If not, you'll either have to ship it and take the wrath of the customer, hold it and take the shipping ding, or cancel and take the defect.

[moms**art**window**]

they also left the request in my eBay orders buyers note

[cherry*fizz]

I think the defect and sales coming to a halt was a coincidence. I got a defect after an item I had sold somehow automatically relisted and sold again. My sales did not change at all, and I still have that defect on there.

[moms**art**window**]

i'm pretty sure it affects the average shipping time presented to the potential buyers for the G.shipping times

[cherry*fizz]

Hmm,  I didn't know that, I'll have to check it out! 

[pjcdn2005]

1 late shipment isn’t going to affect your delivery time.

[moms**art**window**]

they don't?

[reallynicestamps]

Some sales are not worth having.

Waiting to ship until next year comes under that category.

Ask the seller if this is a request for a cancellation.

If he agrees, cancel 'at buyer request'.

Or.

Cancel 'at buyer request' then closer to May 12, relist the item as a Fixed Price using his name as the title.

If he doesn't buy, change the title to something more attractive, add him to your Blocked Bidder List and move on.

[reallynicestamps]

Just realized you meant December 5.
Same advice though.

[moms**art**window** · Accepted solution]

this is what i did i sent the buyer a note (don't want to lose a $325 sale)
here's what i sent them:
Thanks (buyers name) for the fast payment, saw the notes,we are not shipping painting until 12/5/2018 as you requested .
We will be shipping a reminder note very shortly that will be waiting for you when you get back,this will help us keep our eBay algorithms with our shipping times from getting out of sync also. (end note what ya think have my cake eat it to !!! )

[softersilk]

Myself, I would cancel and refund it.

[sam9876]

No good deed goes unpunished. 

[v7bbn_0]

One of the biggest problems I have noticed with this merging from retail store to online sales is customers who still want that personal touch of service that, if we wish to keep our noses clean, we as sellers simply can not provide.

As well don't get me wrong but I'm also seriously not interested in becoming buddies with my buyers.

There is no question in my mind I don't want to bend over backwards for this, what to me is a simple workaround from the buyer's end.

The other problem and this has bothered me most of my adult life, is that no matter how good a system gets set up there is always that someone who just HAS to buck the system... Play by the rules and there is no problem, once we start making exceptions it is not long before another follows, and then more...

But sales have been so SLOW...

I hate to even think the above could greatly upset this buyer.

Gosh I hate to suggest this next one for sheer fear of all the bugs this could create...

Perhaps one could suggest EBAY institute such a thing, where the buyer pays now but marks delayed shipping box so the seller gets no defect?