Buyer requests cancel 3 days after winning auction

[luvscows73]

Three days after winning a $155 item, the buyer messaged me “I need to cancel this order.”  I haven’t responded to the buyer, because I haven’t had this happen to me before. I’m pretty  sure I’m just going to wait the one more day for it to time out and for them to get a non-payment strike. But I was wondering if I did accept the cancellation request, what happens? I know I have to still pay the fee for promoting the listing. But is there any other penalty against me if I click Cancel order?

[ckimodog]

@luvscows73 

I don't believe anything happens to the seller if the buyer requests cancellation.  That's just what you need to enter if you do cancel.  You won't get a strike. 

Just a suggestion...When you choose best offer you are setting yourself up for more issues like what you posted. Lots of bored, annoying people out there with nothing better to do than to play childish games.   Lose that feature and just go with buy it now, immediate payment required and no best offers.  You will get more serious buyers and more money in your bank account.  Hang in there.  

Happy Selling.

[luvscows73]

Mine was a simple auction. No best offer. I did offer But it Now, but a bid was placed.

[ckimodog]

@luvscows73 

I wouldn't bother with auctions either...just asking for more headaches and non payers.  

[m60driver]

Just cancel and look twice to make sure you checked the correct reason for canceling which is of course buyer request.

[ebooksdiva]

You can cancel the transaction citing buyer request. Your fvf will be credited and you wont get a defect. The only cancellation where you would receive a defect is when you cancel for out of stock. 

[steve_stuff]

"... I’m just going to wait the one more day for it to time out and for them to get a non-payment strike."

All I can say is we tried that with our last three cancellation demands ... I mean requests, and ebay cancelled it for them within minutes of the four days waiting period timing out. I guess getting 'dinged' makes for a BBE - bad bidding experiences.

[toomuchstuffagain35]

Supposedly when ebay does the auto cancel they DO get a ding, but we'll never know will we?

[12345jamesstamps]

Auctions are good for items where we do not know the value of something.

Image placing an auction for a stamp at .01 (me-a while back)....and winning bidder who actually paid made me a profit of $250.?

You need to block this bidder and cancel sale for non-payment after 4 days. And no more emails to this bidder...just go dark. Even if he pays for it.

[dannydigital76]

They can leave a negative. Someone bought an item off me for 99 dollars, requested cancel and left me a negative saying "I tried to fool myself"

Enraged, I contacted ebay and they were nice enough to LEAVE THE NEGATIVE but remove the guys confused looking comment which is even worse.

[ittybitnot]

and ebay cancelled it for them within minutes of the four days waiting period timing out.

@steve_stuff 

Thanks for that information. Sounds pretty bad, and wonder how that was accomplished by those CS reps who seemingly have no authority to do most anything.   Had your buyers 'requested' right away (i.e. in the allowed time frame of minutes/hours) or was it days later like our OP @luvscows73 ?

[pjcdn2005]

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@steve_stuff wrote:

"... I’m just going to wait the one more day for it to time out and for them to get a non-payment strike."

All I can say is we tried that with our last three cancellation demands ... I mean requests, and ebay cancelled it for them within minutes of the four days waiting period timing out. I guess getting 'dinged' makes for a BBE - bad bidding experiences.

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@steve_stuff 

Are you sure that ebay didn't cancel it within minutes after 96 hours after purchase? If you have your selling preferences set up to automatically cancel unpaid item transactions (in selling preferences) ebay does do it as soon as the 4 days/96 hours is up. The buyer then gets an unpaid item strike.

[steve_stuff]

The three cancellation demands, one for this account the other on different account, were cancelled within minutes of the four day/96 hour deadline. We didn't do it and we have never had the automatically cancel on and just checked all accounts, still off. As we don't want the item that just ended to go right back up, and we don't know if ebay does that - like we could do when we manually cancel - we manually cancel.

So no, we didn't cancel, manually or automatically - ebay or our secret hacker did it.