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Buyer opens new account on same day he buys from me ,has 0 feedback .

So,should I be worried ? It’s a $43 item including shipping. Why would someone open a new account just to buy a pair of shoes ? I have a no return 

policy . These were new Birkenstock’s shoes.

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Buyer opens new account on same day he buys from me ,has 0 feedback .

We all started with (0) feedback. It's not unusual for a buyer to open an account to purchase something.

 

Make sure to ship with tracking to prove delivery and ship to the address on the "Order details" page to keep your seller protection in place.


I am not an eBay employee. I'm a US eBay Community Mentor.
Sunny

Message 2 of 11
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Buyer opens new account on same day he buys from me ,has 0 feedback .

When a customer pays, I ship.

 

Message 3 of 11
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Buyer opens new account on same day he buys from me ,has 0 feedback .

As mentioned, there have been quite a few instances where buyers opened an account just to buy one thing they want.

Are you aware that your "no returns" stance won't fly if the buyer opens an item not as described case?

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Buyer opens new account on same day he buys from me ,has 0 feedback .

Please keep in mind that 'No Returns" does NOT equate to "No Refunds". 

 

ebay does not require returns, but they do require refunds for 'Not As Described' and 'Damaged'.  Buyers have been known, upon occasion, to claim either to get free return shipping and returns/refunds.

 

Not saying 'NO' doesn't mean 'YES'.

The foolishness of one's actions or words is determined by the number of witnesses.

Perhaps if Brains were described as an APP, many people would use them more often.

Respect, like money, is only of 'worth' when it is earned - with all due respect, it can not be ordained, legislated or coerced. Anonymous
Message 5 of 11
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Buyer opens new account on same day he buys from me ,has 0 feedback .

I've had LOTS of sales to people with 0 feedback who just opened their account on the same day.  That means they saw your item and wanted to buy it. Very common. I wouldn't worry about it. 

Telephone Line - Electric Light Orchestra
Message 6 of 11
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Buyer opens new account on same day he buys from me ,has 0 feedback .


“ebay does not require returns, but they do require refunds for 'Not As Described' and 'Damaged'. Buyers have been known, upon occasion, to claim either to get free return shipping and returns/refunds.”

This is a good point to mention. Sometimes when a Seller has an item that is listed “NO RETURNS” that is damaged during shipment eBay will just give the refund WITHOUT requiring the Buyer to send the item out.
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Buyer opens new account on same day he buys from me ,has 0 feedback .

@imakesugar ,

I just want to clarify that eBay will not require a seller to refund and let the buyer keep the item unless the seller fails to resolve the problem. The seller must respond to the request and resolve the problem in order to avoid this.


I am not an eBay employee. I'm a US eBay Community Mentor.
Sunny

Message 8 of 11
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Buyer opens new account on same day he buys from me ,has 0 feedback .

So, say you had never been to Macy's but saw something they had that you wanted. You went online, opened an account, and bought the item. Should Macy's be worried?

I really don't understand all the people who freak out when a new member buys from them. Were you not a new member the first time you bought something? Doesn't every new member have to start at 0? 🤔

A huge percentage of my buyers are brand new. If I worried every time I shipped one of their orders, Id be dead of high blood pressure or a heart attack. 

Message 9 of 11
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Buyer opens new account on same day he buys from me ,has 0 feedback .


@judithh320 wrote:

 Why would someone open a new account just to buy a pair of shoes


Because most buyers do not realize that they can buy items  on eBay without having an account.

 

As for whether you should be worried ... IMHO no more so than you should be worried about any other transaction.

Message 10 of 11
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Buyer opens new account on same day he buys from me ,has 0 feedback .

As long as they don't ask you to add gift cards for their niece you should be ok. lol

Message 11 of 11
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