eBay

myhairandstuff1 · ‎03-13-2018

Is there anyway i can fight this. the item was over $100. i provided updates to the buyer. they left me a glowing review, but now weeks i noticed this email from paypal. saying they are saying they never bought it. i know the customer is always right... but dang... do i have a way of fighting it? its clear they got the item. does this affect my ebay?

southern*sweet*tea · ‎03-13-2018

All you need is proof of SHIPMENT. Copy and paste the tracking number into the case, along with the relevant tracking information and submit. You can then call Paypal if you want to have them close the case in your favor. I've never called and the cases have always closed out in my favor in a few days.

The easier you are to offend the easier you are to control.

We seem to be getting closer and closer to a situation where nobody is responsible for what they did but we are all responsible for what somebody else did. - Thomas Sowell

bigdeals.etc · ‎03-13-2018

Yes I always just input the tracking info and say "Tracking shows item was successfully delivered. I am well aware I am covered by Seller Protection and expect the funds to be released back in my account within 5 business days"

That always does the trick. Do they issue it in 5 bus days? I'm not really sure, but if you never give them a deadline I think cases can just sit there forever.

southern*sweet*tea · ‎03-14-2018

@bigdeals.etcwrote:
Yes I always just input the tracking info and say "Tracking shows item was successfully delivered. I am well aware I am covered by Seller Protection and expect the funds to be released back in my account within 5 business days"

That always does the trick. Do they issue it in 5 bus days? I'm not really sure, but if you never give them a deadline I think cases can just sit there forever.

I've never had one take more than five days to close. Most have closed within 48 hours. I know I could call and get them closed, but I hate making telephone calls lol

The easier you are to offend the easier you are to control.

We seem to be getting closer and closer to a situation where nobody is responsible for what they did but we are all responsible for what somebody else did. - Thomas Sowell

tofu107 · ‎03-14-2018

paypal has amended UA protection effective April 19,review the changes on its site

Put lime in the coconut and call me in the morning !

tofu107 · ‎03-14-2018

Buyer can also go to his cc issuer and file chargeback if he loses,rewiew your seller protection

Put lime in the coconut and call me in the morning !

the*dog*ate*my*tablecloth · ‎03-14-2018

I have had unauthorized transactions that the buyer didn't even know about. One was started by her bank because they thought the transaction looked hinky.

Sometimes these happen because their card was hacked. This happens a LOT lately. Then all the transactions from the time period are put under review.

From what I've heard this is one of the easiest complaints to defend against.