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Buyer needs to return item due to my incorrect description. Postage?

I had incorrect description info. and buyer needs to return item.  Will ebay send a prepaid postage label to him? And if so, who notifies ebay - the seller or buyer.  

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Re: Buyer needs to return item due to my incorrect description. Postage?

Have your buyer start a NAD (not as described) return.

You will be prompted to accept or deny  the return.

Accept the return.

You will then be asked if you want to pay for/supply a return shipping label to the buyer.

Click yes.

Your  buyer will be able to print out a return label.

Sea Of Love - The Honeydrippers

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Re: Buyer needs to return item due to my incorrect description. Postage?

Have your buyer start a NAD (not as described) return.

You will be prompted to accept or deny  the return.

Accept the return.

You will then be asked if you want to pay for/supply a return shipping label to the buyer.

Click yes.

Your  buyer will be able to print out a return label.

Sea Of Love - The Honeydrippers
Message 2 of 6
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Re: Buyer needs to return item due to my incorrect description. Postage?

Thank you for your fast answer.  Appreciated.

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Re: Buyer needs to return item due to my incorrect description. Postage?

Do, who pays the return shipping? I understand that the seller sends the preprinted shipping label; however, he can also deduct the shipping cost from the refund due me for the item.

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Re: Buyer needs to return item due to my incorrect description. Postage?

@mdmytrenkoahrabian 

 

 

For an INAD return the seller can not (should not)deduct the shipping label cost.

 

The "buyer pays shipping" would apply to "remorse returns".

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Re: Buyer needs to return item due to my incorrect description. Postage?

 


@mdmytrenkoahrabian wrote:

Do, who pays the return shipping? I understand that the seller sends the preprinted shipping label; however, he can also deduct the shipping cost from the refund due me for the item.



Buyers do not pay for return shipping on an incorrect description. How would that be right to subtract the shipping costs when the seller makes the mistake?

Lift your left leg at midnight to start off on the right foot. Happy new Year!
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