Buyer needs to return item before I even sent it out

[bigdeals.etc]

So the PO here closes at 630, I still have about 2 hours.

A buyer bought some items over the weekend. I already packed them and made postage. The buyer just messaged me twice "I need to return these items to me today !!" and "Item need to be returned today !!"

I haven't dropped them off at PO yet. Kinda confused here. Is it just a grammatically incorrect sentence or language gap and the buyer actually wants it to "arrive" to him today?

If I hold the package another day, that's another day the package doesn't arrive to them (which might be an issue if the buyer is impatient). Not to mention the late shipping penalty. I messaged the buyer to clarify but received no answer.

Ship? Yay or nay?

[rosie247]

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"Well armed with that information I would send them another email just so you have it clearly stated.  I'd ask the buyer do you want me to cancel the transaction?  Is that what you are asking me to do?

You may not need it, but it is always a good idea to be safe.  Then you can cancel it with the reason the buyer requested it and no defect will come your way.

I sure wouldn't ship the item out.  Whether the buyer is being truthful or not.  You have plenty of things being said to you by them to make you totally uncomfortable in completing the transaction.

Good Luck!" 

I would have simply canceled the transaction after the first "return" request and gone on with my day.  Life is too short to make simple things complicated. 

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