A day or two after I shipped the item, I got a message saying that the buyer filed a dispute because they didn't recognize the transaction. But shortly after that I got a message from the buyer, apologizing profusely because their paypal was hacked and as a result the account was locked down. This caused disputes to be opened for every recent transaction or something? I don't know. They said the dispute shows as resolved on their end and sent me screenshots. My account still shows that it's open though.
I did submit the tracking info (item was delivered on september 8th), but I'm worried because there were two tracking numbers. When I initially printed the shipping label, the return address was incorrect so I had to void the label and buy a new one. But now when I look at the dispute details, it shows two shipments and obviously only one shows as delivered. Will this affect anything? How long will it take for ebay to release my funds? I'm very anxious because this was not a cheap item and I really need the money.
Any advice would be appreciated, thanks.