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Buyer chose the wrong color can I create a listing for the the color she wants plus shipping ?

Buyer purchased a dress and after she received it she wants a different color. She states she thought she ordered  a green. I looked at the order and it shows buyer selected the red color. Now shipping was $9.35 and return shipping I also. To send the green dress can I add shipping?

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Re: Buyer chose the wrong color can I create a listing for the the color she wants plus shipping ?

If the buyer is buying another dress, then, yes... you can add shipping to the new listing. Good luck.

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Re: Buyer chose the wrong color can I create a listing for the the color she wants plus shipping ?

 You can charge her for shipping but the easiest way would be for them to purchase the green dress in a totally separate transaction. eBay doesn't have a set way to exchange items.

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