Buyer cancelled order and cannot relist item

[jasonleung05028]

Someone won my auction and cancel the order right away. Reading through reddit, and they say the buyer have no intention to pay anyway, I agreed to the cancellation. AND now I cannot relist the item as eBay says I have used 500 out of 650 GBP selling quota but I rarely get a cent.  What can I do to free the selling allowance or the only thing is wait till Feb.

Customer Service is unreachable anyway, I cannot increase my sells limit as "It looks like you're registered on another eBay site".  ebay.co.uk would not solve the problem, even ebay.com (US). 

Help please.

[reallynicestamps · Accepted solution]

Try Facebook or Twitter.

It is annoying to say the least that new sellers are restricted to a set number of listings and/or a set value.

I would suggest that when you relist, you ignore the Auction format and go for a Fixed Price/Immediate Payment Required listing instead.

Set the price where you think you will be able to sell, probably at the underbidder's high price. But some sellers will add the fees they have paid to eBay and/or Paypal to their costs before setting their asking price.

You realize that if the transaction had not failed, you would be shipping the item before the PP Hold on your customer's payment was over. Use tracking to make this as short as possible, but for us non-US sellers that can be up to 21 days.

I have one experimental account that after two years still has not had enough sales for the Hold to be ended. 

EBay is not your friend. EBay is your landlord.

[jasonleung05028]

You mean PayPal hold your selling revenue for two years without releasing ? Thats insane.

I have deal with an Australian seller before, once the buyer confirm item is in hand, I assume PayPal would release the fund, hope I can meet a good buyer with decent humanity.

Thanks for the pay immediately advice in Feb when reselling. 

[tdumonde2014]

No, there is not a two year hold. Poster said that even after two years of selling on one account they did not have enough sales to avoid payment holds. As a New Seller you should limit your risk, sell items for 50.00 GBP or less.

[reallynicestamps]

No no no no.

I wait about 21 DAYS and have been since I opened the account.

The items ship as Free Shipping using untracked Letter Post from Canada.

I ship within 24 hours of cleared payment  and have had no problems with the eventual arrival of the money.

The account allows me to look at some options that I don't want to use on my 'real' selling accounts.