eBay

sin-n-dex · ‎02-06-2024

I'm wondering if someone can give some technical information on this (to prove or disprove my theory on what's going on here).

Buyer wants three items, combined into one lot for him with one postage charge (the postage charges to UK are the reason they had to be combined, it's getting to be a nuisance to keep refunding postage).

I sent buyer link to the item, which is listed on eBay.com. Buyer claims that link "bounces him back to the main page" and doesn't "go to my item".

My theory is that it might be because he's using a phone and the phone is defaulting him to the UK site when he tries to follow the link. Is that a thing? Or is he just trying to take it off site by creating all sorts of problems to frustrate me into giving up on trying to sell the item on the site? (that's my second theory).

The title is unique, and mine is the only one that comes up with the title. I've provided the title to the buyer for search, but that's kind of when I stopped hearing from the buyer. The minute a provided a solution that would keep the sale on the site.

You know, it's really irritating to have been trying to do my listings on the weekend to have this guy message me a dozen times to get this custom listing made for him, only to stop talking to me the minute I find a solution to his problem. I mean, why waste my time with this?

Fortunately most custom listing buyers buy what I put up for them (because they actually want it). The reason I'm even asking instead of going with theory A or B on what's going on, is because the last time I gave a link to someone for an item they kept responding back that they couldn't find it, and then kept reminding me they'd be at a local coin show on the weekend and maybe we can just "meet up there" and "bring the tokens".

So I'm a little suspicious when people are having technical problems, especially when they go from answering me 12 times in 2 hours to answer once every 24 hours, to not answering at all (once I've given a solution). Seems like when this listing went up, the buyer had a whole lot less to say to me all of a sudden.

C.

sin-n-dex · ‎02-06-2024

@toysaver wrote:
Did you check and see that you have international shipping set up for the items? This one of yours does not.

https://www.ebay.com/itm/185792155347?hash=item2b42134ed3:g:Ck0AAOSwDEZj-tS-

Also is it something that is not restricted to be shipped to the UK?

United Kingdom of Great Britain and Northern Ireland | Postal Explorer (usps.com)

I'm using templates for each "type" of listing I do, and banknotes do not have international shipping because they tend to wander off pretty easily. Some of them don't even have Canadian shipping because tracking is too expensive and I don't want to risk losing the note. (Over $20 banknotes ship Ground Advantage with tracking, I do ESE for under $20 most of the time).

On the listing I put up for the buyer as a custom listing, I used my "USA only" template and then added shipping to the UK in SixBit (auction/listing software). That way I could ensure all other shipping would be turned off.

C.

dbfolks166mt · ‎02-06-2024

@ulfesharpe wrote:
Is the item visible in the UK? I mean, did you allow shipping to the UK in that listing?

Yes, when I did custom listings, it has USA shipping enabled (because I have to), and then I enable shipping to where ever it's going (limited to that one choice to reduce the chances of another buyer snagging it). On the Lundy tokens I put $13.50 (I think) shipping to UK. UK also isn't excluded in my preferences, it's one of the few international places I do ship (but I do not ship to the EU any longer... too many customs hassles).

Prior to the EIS program I never sold that much internationally and what I did sell was very limited due to customs, shipping issues, etc. With EIS the only thing I have to worry about is getting it to the EIS hub then my job is done and I am pretty much 100% protected from any issues including chargebacks.

The program does come with some tradeoffs however.

sin-n-dex · ‎02-06-2024

@dbfolks166mt wrote:
@ulfesharpe wrote:
Is the item visible in the UK? I mean, did you allow shipping to the UK in that listing?
Yes, when I did custom listings, it has USA shipping enabled (because I have to), and then I enable shipping to where ever it's going (limited to that one choice to reduce the chances of another buyer snagging it). On the Lundy tokens I put $13.50 (I think) shipping to UK. UK also isn't excluded in my preferences, it's one of the few international places I do ship (but I do not ship to the EU any longer... too many customs hassles).

Prior to the EIS program I never sold that much internationally and what I did sell was very limited due to customs, shipping issues, etc. With EIS the only thing I have to worry about is getting it to the EIS hub then my job is done and I am pretty much 100% protected from any issues including chargebacks.
The program does come with some tradeoffs however.

I got signed up for EIS on all items I didn't have international shipping on, then my Canadian buyers were buying stuff (several things) and paying individually with EIS shipping and asking for it to be combined into one order. After cancelling four orders of multiple items from different buyers, I opted out of the program.

C.

sin-n-dex · ‎02-06-2024

Thanks to everyone who helped troubleshoot my problem (or ask me questions to help me narrow down possible causes or get more info).

That's one of the things I like about this forum... it doesn't take long to figure things out.

I'd give @lacemaker3 and @slippinjimmy both "best answer" for the UK item link. If I ever hear from the buyer again, that might have solved his issue. I'll come back if there's any new updates.

C.