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Buyer backed out

I had a buyer who decided after the auction that he didn't want the item after all. I would like to leave negative feedback, but there doesn't seem to be any option to do that.

Message 1 of 26
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25 REPLIES 25

Buyer backed out

There were other bidders who supposedly wanted the item. One of them would have won the bid, and didn't because of him.

 

Message 16 of 26
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Buyer backed out

He didn't request a cancellation. He emailed me a day after the auction just to say he'd changed his mind.

Message 17 of 26
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Buyer backed out

How is "I changed my mind" not a request for a cancellation?

Message 18 of 26
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Buyer backed out

@mam98031 

Sorry, Marie 

With eBAY wanting to involve themselves in every aspect of a seller's transactions, it just seems, that back then, it was short sighted on their part. 

 

 

Message 19 of 26
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Buyer backed out

The auction was over. I'm sorry, but as far as I'm concerned, if you put up an auction in good faith, and multiple people take the time to bid, and after it's over and done, the winner simply says never mind, for reasons which he could easily have known before bidding.

Message 20 of 26
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Buyer backed out


@joe_97_97 wrote:

He didn't request a cancellation. He emailed me a day after the auction just to say he'd changed his mind.


So what reason did you use to cancel?

Message 21 of 26
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Buyer backed out

I have no idea why this line of thought, that good buyers would leave over bad feedback, is even a thing.

The reality is nobody looks at the buyer's feedback, with Buy It Now and sniping applications you may never get a chance to.   You could have a feedback of 1000 with 100 negatives and nobody would care until after the fact.   There's no way to block someone from bidding based on their feedback count.  

Feedback was tied to transactions well before 2008 so getting a negative for asking a question did not take place. 

What negative feedback provided was the appearance some actual consequence for bad bidder and buyer behavior.   When someone did the wrong thing, a record of it was made.   Often that was enough to discourage people from trying to pull stunts and rip off sellers.   It also allowed me as a seller an easier time determining when I was being scammed - I'll never forget the classic, the dude wanted to cancel because "his wife was sick in another state" ... except he was actively bidding on similar items, AND he had a negative feedback from a year before where he used the same excuse to back out of another buy.   Once I saw that I knew I was dealing with a liar and treated it accordingly. 


In substitute for this it should be right on someone's feedback page how many transactions they've cancelled and how many non-payer strikes they have.   That would be good enough for me as a seller to look and see this person has a habit of doing this and not waste time doing anything beyond proactive things to protect me.  

Message 22 of 26
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Buyer backed out


@tev4all wrote:

@mam98031 

Sorry, Marie 

With eBAY wanting to involve themselves in every aspect of a seller's transactions, it just seems, that back then, it was short sighted on their part. 

 

 


I don't know why.  They were punishing sellers for high negative Fb as you appear to want them to do now.  Can't say that I understand your logic.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 23 of 26
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Buyer backed out

@mam98031 

please put the dixie cup down, ( i know the kool-aide is rather tasty) stop trying to make what I said into something its not. 

I NEVER SAID eBay should do that now. I said it was short sided on their part back then. 

Message 24 of 26
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Buyer backed out


@tev4all wrote:

@mam98031 

please put the dixie cup down, ( i know the kool-aide is rather tasty) stop trying to make what I said into something its not. 

I NEVER SAID eBay should do that now. I said it was short sided on their part back then. 


And I disagreed with you.  So your reference to a mass suicide, which you have done before is not only wrong it is completely unnecessary.  We simply don't agree on this point.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 25 of 26
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Buyer backed out

I 'M SORRY you took what I said about the dixie cup and kool-aide to mean something different, again.

That was wrong of me to assume you would take it any other way. 

 

Message 26 of 26
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