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Buyer asking for delay in shipment

I have a repeat buyer that is going away from 12/17/23 to 12/30/23.  Buyer has asked I not ship item (s) until 12/30.  How do I fulfill the wishes of the buyer and not get notice from Ebay that I am late in shipping the items out?  

Message 1 of 52
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51 REPLIES 51

Re: Buyer asking for delay in shipment

I went through this last month when a buyer asked me  to hold her package 2 whole weeks. I called ebay and was told to ship right out because labels expire quite fast when not mailed properly. When I told buyer I had to abide with my ebay commitment to mail within 2 days she said fine. 

Message 16 of 52
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Re: Buyer asking for delay in shipment

Thanks for your input.  My buyer doesn't trust her neighbors tho.  That is the main reason I guess for the request to delay shipment.

Message 17 of 52
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Re: Buyer asking for delay in shipment

Thanks for your reply.   I understand.  

Message 18 of 52
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Re: Buyer asking for delay in shipment

Oh boy.  I probably have one "ding" as you call it already.  I misplaced an item and was well over the "ship by" date per ebay.   Buyer didn't care how long it took to find my needle in a haystack tho!    I decided the other day to just refund the buyer and keep looking.    

Thanks for your input

Message 19 of 52
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Re: Buyer asking for delay in shipment

Oh my!   They don't trust their neighbors and are nervous about a box sitting at their door safely.  Thanks for your suggestion.

Message 20 of 52
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Re: Buyer asking for delay in shipment

bots do not generally read an email a message trail

Message 21 of 52
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Re: Buyer asking for delay in shipment

Hmmmm.   That is a strong possibility you suggest.  Thanks.

Message 22 of 52
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Re: Buyer asking for delay in shipment

Ok.   Someone else on here suggested that very thing.  Thanks.  I will mull it over.

Message 23 of 52
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Re: Buyer asking for delay in shipment

I always wonder what these buyers are doing with the rest of the mail that will arrive while they're away and why they wait until after the sale to demand special treatment.

Message 24 of 52
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Re: Buyer asking for delay in shipment

Last time I did a mail hold it was just a few clicks on my keyboard. Likely the same from a mobile device.

Message 25 of 52
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Re: Buyer asking for delay in shipment

Interesting suggestion.   How long is the printed shipping label good for?   If there even is an expiration to them.  idk.  This is all new to me

Message 26 of 52
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Re: Buyer asking for delay in shipment

Thank you.

Message 27 of 52
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Re: Buyer asking for delay in shipment

If I understand the request, the buyer is gone already (12/17).   Thanks for your input.

Message 28 of 52
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Re: Buyer asking for delay in shipment

I hear ya.   But, I believe they are gone away already as of 12/17.

Message 29 of 52
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Re: Buyer asking for delay in shipment

Thank you for your suggestion/thought.  What is bots?

 

Message 30 of 52
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