Buyer Paid then wants to cancel

[brlagniappe]

I listed an item and it had several bidders. (Including the buyer who bid several times over several days). When it sold for over $200 the buyer paid for the item and then sent me a message saying he didn’t know that it wasn’t the brand he thought it was and didn’t know it had been broken although I stated in my listing that I didn’t know who made it and that it had been repaired.  
Then he asked me to cancel it. 
Ebay says since he paid I can just ship it to him. My question is—-should I cancel it or ship it ? I really can’t believe he didn’t read the listing and kept bidding and says he didn’t  know those things. 

[postingid7659]

Send a second chance offer to the next highest bidder.  In the messages offer to discount the price a little more.  You will probably sell it. 

[48hrs-clothing]

Never an easy decision after item has been sold.

In circumstances such as yours my decision is based on following.

Cancel the order if I want to limit losses to $0.30 + any listing fees.

Ship the item if I want to loose up to 100% of the item value plus 2 lots of postage costs.

[brlagniappe]

Thanks so much. I will cancel. 

[brlagniappe]

Thanks so much. I will cancel.