02-14-2025 08:43 AM
Hi all! We're new here but loving the ebay experience so far. We had a buyer make offers on two listings. We accepted both offers immediately. That was 4 days ago. ebay has sent them reminders as have we. How long should we wait until we cancel those sales? Have you experienced this before? Any advice or suggestions?
02-14-2025 08:48 AM
I would suggest turning on the option to require payment details be submitted prior to buyers being able to make offers, this way you don't get stuck in this situation again.
Since it's already been 4 days and reminders have been sent, I would cancel the sales stating buyer has not paid and add them to Blocked Buyer List
02-14-2025 08:49 AM
@loose_goose_garage wrote: ... Since it's already been 4 days and reminders have been sent, I would cancel the sales stating buyer has not paid and add them to Blocked Buyer List
I agree with this strategy. The cancellation option "Buyer hasn't paid" will appear 4 full days after the offer was accepted.