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Buyer Can't Buy Items From Sellers

I have a problem trying to sell a item to a buyer using seller hub they keep getting messages that they can't buy this item. This isn't really great for business as my items aren't  selling a because buyers can't pay for them.

Anyone else having this problem?

Message 1 of 22
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21 REPLIES 21

Buyer Can't Buy Items From Sellers

Wow, that is a good point.  So I will try changing the Title & Description and maybe that will work.

 

I just talked to eBay and they said nothing wrong with listing and that buyer needs to call them.

Message 16 of 22
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Buyer Can't Buy Items From Sellers

Two Matchbox Toy Fuel Tankers.

 

https://www.ebay.com/itm/265135070750

 

 

Message 17 of 22
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Buyer Can't Buy Items From Sellers

I looked up restrictions shipping to Colombia and found the following list.  Only thing I see is maybe Antiques depending on how that is defined.  The two toys are in the 40 year range.

 

Colombia Import Prohibitions

  • Alcoholic beverages
  • Animal products
  • Animal skins
  • Antiques
  • Batteries, Haz
  • Bearer Documents
  • Bio Products, Haz
  • Chemicals, Haz and Non-Hazardous
  • Drugs, Prescription and Non-Prescription
  • Foodstuffs
  • Grain samples
  • Ice, Wet
  • Liquids, Haz
  • Medicines, food and products for personal care (deodorant, shampoo, etc.) from Venezuela
  • Parts, machine & electronic
  • Perfume, Haz
  • Perishables
  • Personal effects
  • Plants and Plant Products
  • Poisons
  • Seeds
  • Soil samples
  • Textile articles
  • Used Clothing (except for unaccompanied baggage)
Message 18 of 22
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Buyer Can't Buy Items From Sellers

I found the answer to my problem I mover the listing to another site and sold it there. Ebay was no help for this problem and I was right it was a problem with one of there bots that what I was told by a ebay Rep.. I contacted twice about this problem and it didn't get fixed.

Terry

Message 19 of 22
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Buyer Can't Buy Items From Sellers


@mrmuffinmanvw wrote:

I found the answer to my problem I mover the listing to another site and sold it there. Ebay was no help for this problem and I was right it was a problem with one of there bots that what I was told by a ebay Rep.. I contacted twice about this problem and it didn't get fixed.

Terry


 

I don't think I'd be coming here and telling everyone that you took the transaction off of Ebay.

Have a great day.
Message 20 of 22
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Buyer Can't Buy Items From Sellers

As I said a few days ago, I am having a similar problem.  When you said you moved it to another site, do you mean like eBay Canada, Europe or the US?

 

I tried relisting in a different category.  I am waiting to hear back if that worked.

Message 21 of 22
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Buyer Can't Buy Items From Sellers

Thanks for the reply.

Message 22 of 22
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