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Blocking Dumb Question-Askers

Some customers who ask questions are smart. Sometimes I've forgotten to disclose something, or there's an issue I should have anticipated. No problem!

 

But most appear to be needy, dumb, and/or paranoid. They ask questions answered in the listing, or need me to be their shopping concierge. Some imagine that interrogation will reveal my evil, dishonest intent (I may lie in my listings, but couldn't possibly stand up to direct questioning!). They don't understand how eBay works, which means they'll be problematic in other ways.

 

I don't have the order flow of most of you, but I've been here since 1997, and have decided that dumb question-askers are much much more likely to be problem customers. So I block them. 

 

Anyone else?

Message 1 of 33
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32 REPLIES 32

Re: Blocking Dumb Question-Askers

When i list, I always block stupid questions. 

 

questions.jpg

 

 

Move On Up - Curtis Mayfield
Message 31 of 33
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Re: Blocking Dumb Question-Askers

I’m pretty sure you read only three words from my posting: “ask” “questions” and “crazy”. That’s the only explanation I can think of for why you’d snidely and repeatedly talk past my point, despite clarification.
Message 32 of 33
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Re: Blocking Dumb Question-Askers

I make a habit of taking a lot of really good pictures, minimizing the use of words to describe my stuff, and sweetly answer "see and study all pictures in the listing" to any "dumb" questions.

Message 33 of 33
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