Blocked buyer bought from me again opened 2nd case return 2nd negative feedback

[mustanggirl64.5]

A buyer bought a purse from me , complained opened case , even though my listing contains 12 photos, lengthy descriptions, and says 'buyer agrees to seller's full terms and conditions' or shall refrain from shopping here , no case returns, no refunds, no exchanges, no buyer's remorse, no negative , no neutral feedback  all sales 100% final. 

This is  A BLOCKED BUYER since she slammed me in March 2017,  she has been on my blocked list since May 26, 2017, she has remained on my blocked list since the day she opened case or case was decided, and ebay won't stand up for me, allowed her to threaten me with a 'pay pal ' case return,  you see, she bought similar item in May 2017 , opened case, left derogatory , negative ONE YEAR long Feedback , ebay refused to remove it, buyer refused to remove it,  buyer's score has remained exactly the same as in May till now November 2017, ebay allowed her as a 'BLOCKED BUYER' to shop, offer, attempt to cancel order, i refused, so buyer became violently angry, harassed me, ebay tried to bully me to cancel order, i refused, as the 'offer' once accepted in ebay's own words'  a legal and binding contract' , ebay allowed her to threaten me, open new case  as a BLOCKED BUYER she is NOT allowed to be able to offer, bid or buy from me, ebay allowed her to pull the same abuse as before, spoke with ebay for hours in May and for hours in November, buyer is queen, buyer almost always takes advantage of seller to slam score, leave negative feedback, try to steal or lie there way to slant /tilt everything in their favor,  ebay allows corruption from BLOCKED BUYER.  I have about 500 more items to sell, pray they sell fast so i can close down my paid for Ebay store that is getting slammed by repeat blocked buyer did a second return, ebay did not allow me to deny her return as well, so if you like to spend many hours getting told ' we will remove negative feedback' 

we will work with you, this will side in your favor,,    it does not , it won't and you can view my negative feedback,  i am sickened by ebay's BLOCKED BUYER feature NOT working so they let this buyer yet again harass me, item is valued at over $250 NEW, sold as offers both times, buyer trashed my name, my score and her foul , cruel feedback remains,  ebay is not a place i want to deal with  much longer for paying out almost $200 a month, account has been double charged for years, /hacked ?   I pay for an item , recharged again, fluctuating postage, it is all not a place i recommend to try to make extra money i lost a lot over 4 yrs.. regret my decision to ever become a seller. 

MustangGirl64.5

Painted Pony Boutique 

best selection of Brighton bags on ebay... still treated lousy by ebay. 

[emerald40]

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@mustanggirl64.5 wrote:

A buyer bought a purse from me , complained opened case , even though my listing contains 12 photos, lengthy descriptions, and says 'buyer agrees to seller's full terms and conditions' or shall refrain from shopping here , no case returns, no refunds, no exchanges, no buyer's remorse, no negative , no neutral feedback  all sales 100% final. 

This is  A BLOCKED BUYER since she slammed me in March 2017,  she has been on my blocked list since May 26, 2017, she has remained on my blocked list since the day she opened case or case was decided, and ebay won't stand up for me, allowed her to threaten me with a 'pay pal ' case return,  you see, she bought similar item in May 2017 , opened case, left derogatory , negative ONE YEAR long Feedback , ebay refused to remove it, buyer refused to remove it,  buyer's score has remained exactly the same as in May till now November 2017, ebay allowed her as a 'BLOCKED BUYER' to shop, offer, attempt to cancel order, i refused, so buyer became violently angry, harassed me, ebay tried to bully me to cancel order, i refused, as the 'offer' once accepted in ebay's own words'  a legal and binding contract' , ebay allowed her to threaten me, open new case  as a BLOCKED BUYER she is NOT allowed to be able to offer, bid or buy from me, ebay allowed her to pull the same abuse as before, spoke with ebay for hours in May and for hours in November, buyer is queen, buyer almost always takes advantage of seller to slam score, leave negative feedback, try to steal or lie there way to slant /tilt everything in their favor,  ebay allows corruption from BLOCKED BUYER.  I have about 500 more items to sell, pray they sell fast so i can close down my paid for Ebay store that is getting slammed by repeat blocked buyer did a second return, ebay did not allow me to deny her return as well, so if you like to spend many hours getting told ' we will remove negative feedback' 

we will work with you, this will side in your favor,,    it does not , it won't and you can view my negative feedback,  i am sickened by ebay's BLOCKED BUYER feature NOT working so they let this buyer yet again harass me, item is valued at over $250 NEW, sold as offers both times, buyer trashed my name, my score and her foul , cruel feedback remains,  ebay is not a place i want to deal with  much longer for paying out almost $200 a month, account has been double charged for years, /hacked ?   I pay for an item , recharged again, fluctuating postage, it is all not a place i recommend to try to make extra money i lost a lot over 4 yrs.. regret my decision to ever become a seller. 

MustangGirl64.5

Painted Pony Boutique 

best selection of Brighton bags on ebay... still treated lousy by ebay. 

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Did she buy from you under another account name?

If so call ebay and ask them to link the two accounts together and tell them she cirumvented your block and again caused a problem for you.

[ten_o_nine]

3 things

1 - Why didn't you cancel the order? No sense of arguing with a buyer and lecturing them on what a contract is, just cancel next time.

2- You want to close the store because of a buyer or an eBay policy? I wouldn't, don't let anything discourage you from reaching your goal. You worked hard to build it.

3- Always try to have the negative feedback removed prior to responding, and if responding, keep it professional, no need to say "BLOCKED" or "BEWARE"

[emerald40]

I do see the OP's point though that if you block someone they should not be allowed to come back under a different ID no matter what.

[chrysylys]

I don't understand why people in business get so worked up over somebody else's opinion.

[ambintne0]

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@mustanggirl64.5 wrote:

A buyer bought a purse from me , complained opened case , even though my listing contains 12 photos, lengthy descriptions, and says 'buyer agrees to seller's full terms and conditions' or shall refrain from shopping here , no case returns, no refunds, no exchanges, no buyer's remorse, no negative , no neutral feedback  all sales 100% final. 

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I didnt read the rest, that tells me all I need to know.

Your terms are 100% unenforcable, and more likely to draw in bad buyers than good ones

[postingid2017]

OP or @mustanggirl64.5 - I just looked at your feedback and was it same buyer from May '17 that purchased the same handbag again now??  I can't tell from the way eBay now has buyer's ID, but what is shown is the same blurred ID.  I could be wrong, but it looks to be the same buyer ID.  This is nuts 😞 

[ambintne0]

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@emerald40 wrote:

I do see the OP's point though that if you block someone they should not be allowed to come back under a different ID no matter what.

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From the feedback #, it looks like the same buyer on the same account.

[chrysylys]

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@ten_o_nine wrote:

3- Always try to have the negative feedback removed prior to responding, and if responding, keep it professional, no need to say "BLOCKED" or "BEWARE"

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One of the seller's replies was removed and the other two show the seller could use some work in that area.

[ittybitnot]

Did she buy from you under another account name?

If so call ebay and ask them to link the two accounts together and tell them she cirumvented your block and again caused a problem for you.

From lengthly discussions on this forum with ebay "blues"...using another ID to circumvent a buyer block is no longer considered against policy.  It may still be listed in the POLICY, but I would like to suggest it is enforced as often as a seller who would win a "faulty return" where a lying buyer returns a rubber band instead of a 14K bracelet. ....

 In order for the "blocked bidder with another ID" to work as some sort of complaint for red donuts, etc. on the part of the seller....they are supposed to prove INTENT for that buyer/person that they circumvented your block just to damage your business or reputation......Good luck with that.  

[postingid2017]

Okay, wait a minute - I am not sure that I made myself clear . . . the buyer id look to be the same as the one buyer as the buyer ID's are blurred as the same. I hope I am making sense, just a bit on the tired side today 😞

[chrysylys]

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@ittybitnot wrote:

 In order for the "blocked bidder with another ID" to work as some sort of complaint for red donuts, etc. on the part of the seller....they are supposed to prove INTENT for that buyer/person that they circumvented your block just to damage your business or reputation......Good luck with that.  

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Considering the result, that may be the case here.

[postingid2017]

I thought so too - but maybe I was just tired and waiting for my nap 🙂  And it looks like the same exact handbag too, no?

[chung-lee-2]

Your terms of sale for the lack of a better word are HILARIOUS , completely unenforceable .

[chrysylys]

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@postingid2017 wrote:

And it looks like the same exact handbag too, no?

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Yes, which is even more confusing.