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Billing Question/Shipping

I list items with free shipping. Customer wants overnight delivery. How do I bill this?

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Re: Billing Question/Shipping


@cinaste1 wrote:

I list items with free shipping. Customer wants overnight delivery. How do I bill this?


If they have already purchased the item, the only way I see it would be to send an invoice through PayPal for the difference. You could have the seller agree to cancel and then relist, but that seems like an awful pain.

Message 2 of 5
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Re: Billing Question/Shipping

If the buyer hasn't paid yet, then just send him an eBay  invoice with a revised shipping cost.

 

If he has already paid, then use the PayPal option to request money.

 

But first, be sure that overnight delivery is possible.  USPS Express Mail is not overnight to all locations. the uspscom website has a page where you can enter both ZIP Codes to check on this.  Plus, today is Friday.  You need to check about  Saturday delivery for whichever option  you are considering.

Message 3 of 5
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Re: Billing Question/Shipping

ou're right. No overnight to the "sticks" in this case. Best is 2-day which may not get there in time. No response yet. Thanks all.

Message 4 of 5
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Re: Billing Question/Shipping

Not only what was previously posted, some PO's have a cut off time.  The PO that I use is 4:30.  

 

I would contact the buyer advise them of the extra fee for overnight and find out the cut off time for your PO and advise them of that too.

 

Good luck!

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