08-06-2024 04:40 AM
I've rarely had issues with bid retractions in the past, but over the last month I've been getting several per week. I just had 3 from the same user on 3 different items one after the other. They always use the "entered wrong amount" reason, but never enter a correct amount. I know they do it to see what the max bid is of the current high bidder, but the last guy did it on 3 items that had no bids and he only entered the minimum bid amount. I block every user that does a retraction without entering a "correct" amount, but its getting ridiculous and there doesn't seem to be a way to report these buyers. I only have the option to report buyers on items that have already sold.
08-06-2024 05:10 AM
Auctions are going to bring sport bidders and non payers. Unfortunately, that's the risk you take by using an auction style listing. My suggestion is to kick the auctions to the curb and use a fixed, buy it now price, immediate payment required and NO best offers. You obviously know what your items are worth. I would run a search to see what similar one's are selling for as well. That can give you an idea as to what to charge. Another thing...you do know that eBay offers a 30 day money back guarantee to all buyers not matter what? Your "no returns" policy is going to hurt you. No returns does not mean no refunds. I would change your policy to protect yourself in the event that you do have a return. Sorry for your frustration.
Happy Selling
08-06-2024 06:43 AM
As annoying as they are, be thankful they don't end up as a return (abuse of INAD). I gave up on auctions unless i am trying to bring attention to my other listings or if it something that will start a bidding war.