Beware Sellers of new messages for incorrect size received.

[debras-bargain-closet]

Sellers Beware: I reported a buyer see info below.......

This customer claimed I sent wrong size and wanted action taken quickly because she was going to "Jamaica" within 5 days. I asked her to send proof of wrong size in the form of photo of the size tag. None was provided. I suspect this is a scam going around against eBay sellers to see if they will 'fall for' this scam. So I am reporting this. This is the same thing that happened to me just a few weeks ago on a listing with no return allowed a buyer said I sent wrong size but provided no photo proof of the size tag. So I suspect this is a new thing going against us.

Sellers beware of message coming in from newbies (guest buyers) or Plus Size (where you do not allow returns)...of a new scam to try and get something from us.

I also have been getting on and off Canadians or Englanders saying there item was never received when clearly the tracking says delivered. At one point I stopped selling to Canada and now I am selling again and this is cropping up again. 

[honestabe411]

Buyers trying to get something for free by saying you sent them a wrong item is a new thing? Not even close to new..this trick is near ancient. 

[div_style]

To make this problem less likely to occur, include a photo of the size tag in your listing

[tina06457]

Buyers are not required to send you photos. Buyers are reacting to your no returns policy. By saying you sent wrong size ebay says you have to accept the return and pay for return shipping. Also why did you single out plus size (no returns)? I only sell clothing once in a great while. I have plus size shirts listed now that I got a good deal on. Is there something I should be aware of?

[div_style]

Make this problem less likely by adding a photo of the size tag to your listing.

[chrysylys]

---

@div_style wrote:

Make this problem less likely by adding a photo of the size tag to your listing.

---

That may show what the listing stated, but does it absolutely, positively gua-RON-teeee that was the item shipped and there was mo mistake by the seller or any helpers they may have?

[buyselljack2016]

I can provide a photo of an orange, and ship an apple.  Sorry, your photo proves nothing

[div_style]

Nope.  Note that I said make the problem "less likely".

[newerused]

I too have started giving  shot of the size tag.
No, I don't think it's foolproof.
But I do think it slows down that particular scam.

---

@div_style wrote:

Nope.  Note that I said make the problem "less likely".

---

[usedgoodsforsale2021]

A picture of the size tag does give the buyer another visual for details of the item and maybe avoid ordering the wrong size. 

I'm curious about the Plus Size warning, too. I've sold quite a bit over the last few years and only had one problem with a buyer, that was resolved with  replying "Return for refund" to their messages. They decided to keep it "flaws" and all.

[*eponymous*]

Reporting a buyer to eBay does not stop the clock on your acceptance of a return when a case is opened.  Accept all returns and pay for return labels for SNAD claims. It doesn't matter if you think the buyer is lying or whatever.

[retrose1]

---

@*eponymous* wrote:

Reporting a buyer to eBay does not stop the clock on your acceptance of a return when a case is opened.  Accept all returns and pay for return labels for SNAD claims. It doesn't matter if you think the buyer is lying or whatever.

---

OP didn't say anything about a case, only that the buyer claimed xxx happened - which really is common.

I don't ask for proof from a potential scammer, I just let them know how sorry i am and to return for refund in a return ebay message.  About half of them disappear and I don't have to deal with it.   If they push because omg, their Chistmas/birthday/party/trip is going to be ruined, I let them know that there was no way i shipped the wrong xxx and will be contacting the PO to have them chat with the buyer's delivery person about the condition of the package, and the possibility of potential theft through rifling.  Just about the rest of them go away.

Just this month I have had 3 claims of 'problems' that have magically disappeared using that operating procedure.

OP, No Returns does not mean No Refunds on ebay.  No returns is usually more problems than it is worth because many sellers cling to the belief that once they ship the transaction is.  Scamer will often target No Returns sellers because they usually don't want their items back and are more apt to just hand out refunds at the least possible claim of a problem. 

It is doubtful that the majority of honest buyers buying your items even notices that you are a no returns seller, even if there is a problem because ebay has made sure that buyers know that ebay's got their back jack and Money Back Guarantee is available to them in any situation.