03-07-2018 11:57 AM
I am a small seller off and on since 2003. I was considering kicking it up a notch but now I don't know. Apparently Ebay has taken it upon themselves to change my listings to add best offer. They say that my listings have been up for 5 and 7 days and have not sold, so to help me sell they put best offer on my listings. I called them and they said sorry this is a test and Ebay says that best offer makes more sales and we cannot stop it. Some of these listings have watchers, some alot of views, some not too many. I had just tweaked all my listings and lowered a bunch of prices and just had the buy it now on them. I am livid about it and feel Ebay is stealing from me. Anyone else having this same thing happen to them?
03-07-2018 12:02 PM
Happening to many sellers & it isn't a test
Here is the announcement
https://community.ebay.com/t5/Announcements/UPDATED-eBay-is-Helping-Boost-Conversion-with-Best-Offer...
Prehaps try the Advanced listing format instead of quick listing for any new listings, this may help
03-07-2018 12:04 PM
I am not sure how eBay is stealing from you? But you should still have the ability to decline or accept any offer a potential buyer makes. Even the watchers which might actually make an offer now?
Good Luck Selling!
03-07-2018 12:51 PM
Ebay isn't stealing from you. You don't have to accept any offers if you don't want to.
03-07-2018 12:56 PM
They have been manipulating listings for quite some time now. They would rather get the FVF from a sale, any sale, no matter the price than leave an item possibly unsold. To them, 10% of something is better than no FVF at all.
03-07-2018 12:59 PM
you can go in and revise the item to remove that.
If you do it often enough eBay seems to get the message and stops.
03-07-2018 01:01 PM
If you can't get rid of the Best Offer you have two choices:
Leave the Best Offer but raise your prices to keep your margins.
Set your Auto-Decline to a reasonable level of acceptance.
These can be combined, of course.
For example if you want $100 plus shipping for your item, you can price it at $110 plus shipping and allow Best Offers of $100 or more plus shipping.
In responding to any reasonable offer, remind the customer that the accepted price does NOT include shipping.
03-07-2018 03:23 PM
Ebay is going to be stealing from sellers when buyers believe sellers accept BO when they don't. All it's going to do is annoy buyers AND sellers. This change is obnoxious.
If the seller sets an autodecline so they don't see offers this may drive potential buyers away who otherwise would have paid full price.